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United States Postal Service

1.9
(339 reviews)

Business Details

1001 Frederick Rd, Catonsville, MD
21228, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1001 Frederick Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 Frederick Rd, Catonsville, MD
21228, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

1.9
339 reviews
5 stars
60
4 stars
14
3 stars
6
2 stars
15
1 star
244
  • DA
    dawn ange
    3 days ago
    4.0
    The parking situation is always maddening but that's mostly due to the patrons Service is efficient
  • NN
    Nicole
    Mar 24, 2026
    4.0
    Everyone seems to despise this post office but I’ve been twice in the last month and had a decent experience both times. The employee who helped me was professional and polite. Had to wait in line for about 5 minutes and got what I needed both times. The parking lot sucks
  • AM
    Aymen Musa
    Mar 13, 2026
    1.0
    Went for my baby brothers passport. The lady behind the counter was extremely rude. Her name is daisy I think ( African American, late 50’s and about 5’0) she is extremely impatient ,disrespectful, rude, unprofessional and unhelpful. She didn’t answer any of our questions right and got upset when we had gotten confused. She wasn’t understanding at all when it came to getting his photo done btw he’s a 2 year old it was going to take atleast 2 minutes for him to get settled down for the photo. She was rude and had left the room upset because he was not sitting down for picture. If she had been more patient and understanding we could’ve been done with the photo in less then 10 minutes. I do not recommend going here and somebody needs to get her out of there.
  • S2
    SnakeDoc #24
    Mar 9, 2026
    1.0
    I will second the review where the lady at the front desk with the gray twist should not be customer facing. Judgemental, dismissive, unprofessional. I walk in with a concern and looking for guidance. And I get hit with "How old are you?" "You've could've googled this" And because a note was on the mail it should've been obvious what to do next. Again rarely mail items out, so I walk in needing guidance and just was met with a disgusting, miserable person.
  • SR
    S Russell
    Mar 9, 2026
    1.0
    The lady with the grey twist at the front desk is extremely nasty and rude. I went to see if I could get any advice or help with a lost pay check (started new job) that keeps saying it will be delivered and her whole demeanor was dismissive and extremely rude like I was bothering her. Then made a comment get it direct deposited. When I explained I’m aware but this one via check was out of my control she cut me off saying I need to wait more time then.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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