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The UPS Store

4.9
(402 reviews)

Business Details

9100 Alaking Ct, Capitol Heights, MD
20743, United States
(240) 455-7868

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7529 in Capitol Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
9100 Alaking Ct, Capitol Heights, MD
20743, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
9/12/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.9
402 reviews
5 stars
387
4 stars
5
3 stars
0
2 stars
3
1 star
7
  • SG
    Shae Gutrick
    Apr 16, 2026
    5.0
    I always prefer coming to this store. The staff is very kind and helpful. Especially Ama, she is so sweet and welcoming.
  • DR
    David Russell
    Apr 14, 2026
    5.0
    Ama’s service was superb from the moment I walked in the door! She was warm, helpful, and willing to explain my charges. I will certainly be recommending this particular store to others in the area. Well done, UPS; Ama is a great representative for your franchise and the company at large. -Tekesha Russell
  • DS
    Debra “Stevie” Sankary
    Apr 11, 2026
    5.0
    Good customer service among younger people is rare these days but the staff here displays it well!
  • RJ
    Ronald James
    Apr 8, 2026
    5.0
    Very friendly and knowledgeable staff. Quincy demonstrated excellent customer service.
  • TT
    Tammy Talley
    Mar 14, 2026
    1.0
    The males at this location needs training in proper communication and customer service. When I arrived at the counter the guy just stared at me and said nothing. He didn’t greet me and then gave me the wrong tracking number information. There was another employee that kept yelling out the wrong company name to me with a smirk on his face. I had to tell him no that’s not the name of the company which was ridiculous that he kept mentioning that. I was not greeted as I approached the employee at the counter. Instead he just stood there with a blank stare as if I was bothering him because I walked into the business. The male employees are very unprofessional and rude. I normally go to the UPS store at 145 Fleet Street in Oxon Hill Maryland because they provide great customer service. I will be going back to the Fleet steer location. Positive customer service is very important. The employees at this location lack a lot of patience, compassion and empathy. They do not go above and beyond like the UPS store employees at the Fleet Street in Oxon Hill MD. If I could give the Capital Heights location a zero I would. They’re a bunch of young males with no morals, values or ethics. They need to do better.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7529 in Capitol Heights offer?

The UPS Store #7529 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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