Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9201 Edgeworth Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9201 Edgeworth Dr, Capitol Heights, MD
20790, United States
Hours
Reviews
2.4
190 reviews
5 stars
51
4 stars
11
3 stars
7
2 stars
7
1 star
114
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Customers frequently reported excessive waiting times for unloading and service, with some truck drivers waiting over 24 hours.
Customer Service Issues
Many reviews highlighted unprofessional and rude behavior from staff, leading to a negative customer experience.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Package Handling Problems
Numerous complaints were made about packages being delayed or lost, with some customers expressing frustration over the handling of their mail.
Facility Management
There were calls for better management and supervision, as many felt the staff lacked accountability and efficiency.
- SUShavkat Usmanov6 days ago1.0They loaded it in 20 hours
- AAawad “AK” akaOct 31, 20251.0Not that they only slow but they make you wait inside I’ve been waiting inside for 3 hours they haven’t started to unload me . I could’ve gotten good nap or ate what bull is this place
- SMSharifboy MatkarimovOct 15, 20251.0Truck drivers, they test your patience here when unloading. None controlling forklift guys here
- WJWilliam JonesOct 13, 20251.0Monday afternoon on a three day holiday weekend and both lobby mailboxes are completely full up to the top exposing unsecured mail, if one wanted they could steal the letters exposed at the top. Why isn't there a competent supervisory-level plan to check these mail boxes on the weekend? If only someone with a yardstick to simply push the mail down? Better to let the mail drop into a box on the floor on the other side of the wall rather than filling the mailbag right up to the top and then some.
- UCUnhappy CustomerOct 11, 20255.0Truck driver review: I had a pick up set for 11:30 AM when I got there and they told me it was actually for 1 PM (broker lied to me this run never leaves at 11:30. It’s always 1 PM). They told me the earliest would be 1250 before I got anything….. but they actually had me loaded and ready to go at 12:50🤯🤯🤯 I was very surprised, considering all the negative reviews, but I spoke to like three different people and shipping and I also had to go to the White building to check in EVERYONE was nice and polite I had no issues at all and I came here on a Saturday The entrance is at the X on Hampton Park Blvd
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service, 9201 Edgeworth Dr?
The USPS at 9201 Edgeworth Dr offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, many Post Offices including this location accept first-time passport applications and provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Passport services generally require an appointment via the USPS online scheduler, though limited walk-in passport hours may be available at select locations.
What are the operating hours of the USPS at 9201 Edgeworth Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, PO Boxes can be reserved online or in person. To start online, visit the USPS PO Box management website. In person, you must bring two valid IDs and complete an application.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific PO Box access times.
What is the fee for passport photos at this Post Office?
The current fee for a passport photo is $15.
Where is the Hampton Park Post Office in relation to the USPS at 9201 Edgeworth Dr?
Hampton Park Post Office is a nearby postal facility, providing an alternative location for postal services in the Capitol Heights area.
Are there fitness or recreational facilities near the USPS at 9201 Edgeworth Dr?
Yes, nearby options include Fightshapefit gym, On Deck Athletic Performance Center, Rezults Fitness, and Spin Therapy Studio, great for workouts before or after a visit to the Post Office.
Which nearby places can I visit for dining or events near USPS 9201 Edgeworth Dr?
Nearby dining includes Around the Clock Chicken & Fish, and you can find event planning at Phemstar Event Productions, ideal for combining errands with meals or event arrangements.