United States Postal Service

1.7
154 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6089 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6089 Central Ave, Capitol Heights, MD
20743, United States

Hours

Reviews

1.7
154 reviews
5 stars
21
4 stars
5
3 stars
4
2 stars
5
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and negative attitudes from employees.

Long Wait Times

Frequent complaints about long lines and insufficient staff during busy hours, leading to extended wait times for service.

Package Handling Issues

Numerous reviews highlighted problems with lost or delayed packages, including misdeliveries and packages sitting for extended periods.

Staff Attitude

While some employees were praised for their helpfulness, many reviews noted a general lack of professionalism and care among the staff.

Facility Conditions

The post office was described as needing renovations and improvements, with complaints about the building's condition and overall environment.
  • NS
    nell s
    Oct 29, 2025
    1.0
    The worst post office.. they employees are just there. They could care less. They say they have no Postmater at this location. Crazy
  • CR
    Cynthia Robertson
    Aug 7, 2025
    1.0
    Lines always to darn long with only one person working the window mid day. Staff always nice but no one is never in and out. I work for the county as well and never keep crowds longer than 10 min and I’m with our county school system. Came on my darn lunch break. Only a Sat. visit for me!!!
  • JC
    Jasmine Comar
    Jul 11, 2025
    1.0
    Service at this location is terrible!!!
  • PB
    Pastor Dwana L Barlow
    Jun 21, 2025
    5.0
    Excellent 🤷
  • LS
    Leesa S
    Aug 21, 2017
    1.0
    Order has been sitting here for 5 days now...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.