United States Postal Service

3.4
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 15210 Dino Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15210 Dino Dr, Burtonsville, MD
20866, United States

Hours

Reviews

3.4
67 reviews
5 stars
35
4 stars
4
3 stars
3
2 stars
4
1 star
21
  • LP
    lisa P
    Oct 27, 2025
    1.0
    Zero stars if I could. Postal worker refused to take packages with a detailed printed manifest. Never had this issue with any other post offices. Waste of time & money trying to use this location.
  • DM
    Denisse de Mejia
    Sep 30, 2025
    1.0
    Minza, the lady who processes passport is incredibly rude and unprofessional. Arrived prior to my appointment time, did not complete the passport form in advance for my minors but was finished with both within 5 minutes of arrival. I was told I would have to reschedule or that she could only take one of them because each appt takes 15 minutes. Funny thing is, I had booked two appointments from 2:30 to 3 and 3:00 to 3:30. With plenty of time to process them both, she still insisted I had to reschedule. Please do not go to this postal office.
  • AP
    Andrea PD
    Sep 30, 2025
    1.0
    Rude and unprofessional the person who handles passport processing. Even if you are on time for your passport appointment she feels entitled to reschedule your appointment just because she dont want to do your job. Very rude, do not visit this place for passport processing.
  • YA
    Yohana Aguilar
    Aug 21, 2025
    1.0
    The Lady who works in there Indiana Munrray, I did have appointment for my passport baby , she it’s so rude and unfriendly person I think she don’t like baby’s don’t go to this place for a passport. Because she will reschedule your appointment. VERY VERY POOR SERVICE .
  • KS
    Kyle Stevenson
    Aug 6, 2025
    1.0
    Refused to give a change of address because MVA punched a hole through my old driver's license. Refused to accept the same day temporary license from MVA. Could hear them talk poorly over the phone to another customer, "I've worked here for 35 years, I know more about this that you do."

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.