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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10 16th Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
1.7
157 reviews
5 stars
21
4 stars
5
3 stars
4
2 stars
8
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of professionalism.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver packages as scheduled.
Operational Hours
Customers expressed frustration over inconsistent hours, including early closures and long lunch breaks, which disrupt service.
Facility Conditions
The post office is described as small and in need of upgrades, with complaints about cleanliness and organization.
Staff Performance
While some staff were praised for their helpfulness, many reviews highlighted a lack of training and efficiency among employees.
- YYYariDec 8, 20254.0I came from the Post Office on Camp Meade Rd after a very frustrating experience earlier the same day. The other location was dirty, disorganized, and the employee at the counter refused to properly enter or verify the full address for my package — an address I ship to frequently with no issues anywhere else. Instead of troubleshooting, he insisted the address “wasn’t in the system” and processed my refund as a money order instead of returning it to my card. The entire interaction was unprofessional and unnecessarily difficult. The Brooklyn/Curtis Bay location was the complete opposite. As soon as I arrived, the staff member took the time to enter the entire address correctly, verified the details with me, and immediately found what the other location claimed didn’t exist. He was patient, respectful, and clearly knew what he was doing. The package was processed quickly and without a single issue. The difference between the two branches was night and day. Brooklyn/Curtis Bay turned a stressful situation into a smooth, positive one, and their professionalism deserves recognition. If you are interested the area, just drive a little further and use this branch from now on. It will save you the headache.
- BBbaltimorelsSep 18, 20251.0the entire inside of the building shuts down for lunch from 2:00pm to 3:15 pm. no offense but shutting down an entire building for over an hour in the middle of a business day is not very professional. Have they ever heard of a staggered lunches, so that at least one person can work the counter while others have a lunch break.
- YAYolanda AhrensSep 16, 20251.0Absolutely the worst post office I have ever been to. Very weird hours and the staff I'm guessing are on some sort of work release program. Very unprofessional.
- AWApril WagnerNov 10, 20151.02 day priority mail out for delivery that never makes its way to me. Then they send it back without even attempting to deliver it. No Notice was left. Then they never answer the phone. You cannot talk to anyone to resolve things like this.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10 16th Ave?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can usually take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 10:00 AM to 2:00 PM, then from 3:15 PM to 5:00 PM, and on Saturdays from 10:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. It's best to check with this local facility for specific access times.
What nearby places can help me if I need additional mailing or delivery services?
The nearby USPS Collection Point and US Post Office branches can provide additional mailing and package services.
Are there nearby places to grab a meal before or after visiting the Post Office?
Yes, several restaurants including Ruben’s Tacos & Burritos, Ruben’s Tacos & Tepache, and Domino's Pizza offer convenient dining options nearby.
If I need automotive services near the Post Office, where can I go?
Nearby automotive service options include American Auto, Valvoline Instant Oil Change, and A Plus Auto Sales & Detailing for repairs, oil changes, and sales.