Brand Certified
United States Postal Service
1.7(163 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10 16th Ave, Brooklyn, MD
21225, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10 16th Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
163 reviews
5 stars
22
4 stars
6
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4
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1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of condescending behavior and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver packages as scheduled.
Operational Hours
Frequent mentions of inconvenient hours, including early closures and long lunch breaks, causing frustration among customers.
Facility Conditions
The post office is described as dirty and disorganized, with a need for upgrades to accommodate the volume of traffic.
Staff Performance
While some staff were praised for their helpfulness, many reviews highlighted a lack of professionalism and efficiency among employees.
- KSKarah Sanchez5 days ago1.0Post office website let us schedule a passport appointment at this location. The employee when we arrived told us they don’t to that appointment there- told us we got scammed and was incredibly rude. The whole time she was on the phone as she’s supposed to be doing her job. Extremely unprofessional and unpleasant experience.
- DHDaniel HummelFeb 14, 20261.0Open late and close early Stopped at 10:06am door was locked didn’t see anyone. Stopped back by at 12:43 and doors still locked
- KKKatrerFeb 7, 20261.0Have not received my very important mail in weeks nothing
- GDGeorge DePewFeb 1, 20264.0I had to send some certified mail the clerk was a little helpful but impatient as I had no idea what to do .
- VGVince GarciaJan 21, 20261.0Horrible horrible horrible service. Rude and condescending staff that do not want to help.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10 16th Ave?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can usually take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 10:00 AM to 2:00 PM, then from 3:15 PM to 5:00 PM, and on Saturdays from 10:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. It's best to check with this local facility for specific access times.
What nearby places can help me if I need additional mailing or delivery services?
The nearby USPS Collection Point and US Post Office branches can provide additional mailing and package services.
Are there nearby places to grab a meal before or after visiting the Post Office?
Yes, several restaurants including Ruben’s Tacos & Burritos, Ruben’s Tacos & Tepache, and Domino's Pizza offer convenient dining options nearby.
If I need automotive services near the Post Office, where can I go?
Nearby automotive service options include American Auto, Valvoline Instant Oil Change, and A Plus Auto Sales & Detailing for repairs, oil changes, and sales.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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