United States Postal Service

1.9
145 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6710 Laurel Bowie Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6710 Laurel Bowie Rd, Bowie, MD
20715, United States

Hours

Reviews

1.9
145 reviews
5 stars
24
4 stars
6
3 stars
3
2 stars
8
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of assistance.

Package Issues

Numerous complaints about lost, delayed, or misdelivered packages, leading to frustration among customers.

Cleanliness

Several reviews highlighted the unsanitary conditions of the facility, with reports of filth and broken equipment.

Staff Attitude

While some staff were noted as friendly and helpful, many reviews indicated a general lack of professionalism and urgency.

Long Wait Times

Customers frequently experienced long wait times, both for service and for package retrieval.
  • AA
    AJG
    Oct 28, 2025
    1.0
    Terrible customer service.
  • TB
    Tracy Bernard
    Oct 3, 2025
    1.0
    I had an appointment today at 1:15. I was at the facility on time and told to sit and wait. I was told they were short and the line needed to be cleared before I could be helped. after 45 minutes of waiting and being told several times I needed to continue to wait until the line was cleared and watching more and more people get in line I chose to leave. There was several of us waiting for passports and finger printing and no urgency to help us. I will not be going back there. The staff is inconsiderate.
  • WG
    Wendy M Gibson
    Sep 16, 2025
    5.0
    Always friendly! Polite and patient.
  • SK
    Sadiqul “Sadi_cool” Khan
    Sep 5, 2025
    1.0
    We had a passport appointment for our child on 9/5/25 at 11 AM. Both my wife and I had to take off from work to be there since both parents are required. At 10:30 that morning, we got a call saying the person who handles passports called out sick and the appointment was canceled... I get that people get sick, but there should’ve been a backup plan. We rearranged our whole day and wasted time off work for nothing. That’s really frustrating and unacceptable.
  • JJ
    Jack
    Aug 21, 2025
    1.0
    I have no idea where my package is they lost it completely haven’t been able to track it at all it’s just sitting there

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.