United States Postal Service

1.9
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6710 Laurel Bowie Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6710 Laurel Bowie Rd, Bowie, MD
20715, United States

Hours

Reviews

1.9
148 reviews
5 stars
24
4 stars
8
3 stars
3
2 stars
8
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Package Issues

Numerous complaints about lost, delayed, or misdelivered packages were noted, leading to frustration among customers.

Cleanliness

Several reviews highlighted the unsanitary conditions of the post office, with reports of dirty facilities.

Staff Attitude

While some staff were described as friendly and helpful, many reviews indicated a lack of professionalism and urgency from employees.

Appointment Management

Customers expressed dissatisfaction with the handling of appointments, particularly for passport services, citing cancellations and poor communication.
  • MB
    Mia B
    6 days ago
    1.0
    Mail is consistently delivered to other locations and mail opened upon delivery. Have reported this issue multiple times to management at the Bowie location and NOTHING is being done to resolve the issue.
  • JJ
    Jay
    Dec 24, 2025
    4.0
    One of the better locations in the area. The kiosk always works (the drop bin does fill up on weekends) and my packages get scanned when I use it. Once a carrier misplaced my package when I missed the delivery attempt, and the workers took it very seriously. I couldn’t believe it when they found my package! Everything else is on par with other USPS locations.
  • B1
    BKLYN 1010
    Oct 28, 2025
    1.0
    Terrible customer service.
  • TB
    Tracy Bernard
    Oct 3, 2025
    1.0
    I had an appointment today at 1:15. I was at the facility on time and told to sit and wait. I was told they were short and the line needed to be cleared before I could be helped. after 45 minutes of waiting and being told several times I needed to continue to wait until the line was cleared and watching more and more people get in line I chose to leave. There was several of us waiting for passports and finger printing and no urgency to help us. I will not be going back there. The staff is inconsiderate.
  • WG
    Wendy M Gibson
    Sep 16, 2025
    5.0
    Always friendly! Polite and patient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.