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United States Postal Service

1.9
(152 reviews)

Business Details

6710 Laurel Bowie Rd, Bowie, MD
20715, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6710 Laurel Bowie Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6710 Laurel Bowie Rd, Bowie, MD
20715, United States

Hours

Reviews

1.9
152 reviews
5 stars
25
4 stars
9
3 stars
3
2 stars
9
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and unprofessional in various situations.

Delivery Issues

Numerous complaints about lost, misdelivered, or delayed packages, leading to frustration among customers.

Cleanliness and Maintenance

Several reviews highlighted the unsanitary conditions of the post office, with complaints about cleanliness and maintenance of the facility.

Staff Attitude

While some customers praised individual staff members for being friendly and helpful, many others noted a general lack of professionalism and courtesy among the staff.

Appointment Management

Customers expressed frustration over poor management of appointments, particularly for passport services, leading to wasted time and inconvenience.
  • OA
    Onyinyechi A
    Feb 25, 2026
    2.0
    Not the most efficient or friendly staff. Went to mail a prepaid shipping label package. When i walked in. No one was at the desk. I yelled "hello" a lady came out the back and ask "do you want to ship the package" ... i could have been sarcastic but i just said yes. I walked up. she scanned it and said do you want a receipt .. i again said yes. (i hate they make you pick a survey on screen before you can pick receipt). she was like here and tossed my package. She didn't ask the usual is there anything liquid, fragile, perishable, lithium battery etc. if she did i would have said fragile. luckily i double wrap my packages because i know these delivery companies dont care
  • GC
    Grace Chang
    Jan 30, 2026
    5.0
    I often see negative comments on Nextdoor about this post office, but I have never had a problem with them, and I have used them plenty of times for certified mail, mailing packages, and mailing Christmas and Lunar New Year cards. Very rarely are the lines long when I go, except at Christmas. When there are lines, they move at a reasonable pace. The staff have always been courteous and professional to me. I wanted to share my experiences here, as I think it's complainers who are more inclined to post reviews. It just really bugs me that the staff are being trashed; they deserve better.
  • MB
    Mia B
    Jan 6, 2026
    1.0
    Mail is consistently delivered to other locations and mail opened upon delivery. Have reported this issue multiple times to management at the Bowie location and NOTHING is being done to resolve the issue.
  • JJ
    Jay
    Dec 24, 2025
    4.0
    One of the better locations in the area. The kiosk always works (the drop bin does fill up on weekends) and my packages get scanned when I use it. Once a carrier misplaced my package when I missed the delivery attempt, and the workers took it very seriously. I couldn’t believe it when they found my package! Everything else is on par with other USPS locations.
  • B1
    BKLYN 1010
    Oct 28, 2025
    1.0
    Terrible customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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