With a focus on the community of small businesses and consumers, Staples in Bowie, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior from certain employees.
Store Conditions
Several reviews mention cleanliness and organization issues within the store, particularly at the checkout and print areas.
Product Availability
Customers generally find that the store is well-stocked and able to meet their office supply needs, although some express disappointment with specific items being out of stock.
Printing Services
The printing services receive both praise for quality and efficiency, as well as criticism for poor customer service and technical issues.
JW
Janey W
Dec 30, 2025
5.0
very helpful. I am handicapped and cashier went out of his way to help me.
RG
Roy Greene
Dec 24, 2025
5.0
Staples has everything I need for my home office. The employees at this Staples store on Mitchellville Road are always nice and friendly.
CB
Corbann Banks
Dec 23, 2025
1.0
Don't come here if you want competent service !! I came here simply to scan a homework document for grad school and nome of their their machines worked. The machines couldn't even detect the size of the paper I used. Keep in mind the document I was trying to scan was on regular 8.5x11 paper. The female staff were completely clueless and incompetent on how to troubleshoot their own machines and tried to blame it on the notebook paper.
If I could give zero stars I would.
LD
Lynn Donaldson
Dec 18, 2025
5.0
Found everything that I was looking for without any problem. Staff was pleasant and polite.
AA
Aisha R Asare
Nov 18, 2025
5.0
Thanks to Store Mgr. Jennifer K. and her hard-working staff on printed programs and newsletters for a high-profile literary event. Even when an error in interpreting the files was detected, her staff in printing promptly worked to problem solve and assure quality during a very busy hour in-store. Appreciated!