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The UPS Store

3.8
(95 reviews)

Business Details

10319 Westlake Dr, Bethesda, MD
20817, United States
(301) 469-8111
https://locations.theupsstore.com/md/bethesda/10319-westlake-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5455 in Bethesda offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Outside Westfield Montgomery Mall In Westlake Dr. & Democracy Blvd Access From I-270 Hwy Exit #1.

Details

  • DeliveryNot available

Location

The UPS Store
10319 Westlake Dr, Bethesda, MD
20817, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
9/12/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.8
95 reviews
5 stars
62
4 stars
4
3 stars
3
2 stars
3
1 star
23
  • CF
    Christine Fleming
    Apr 1, 2026
    5.0
    We went in for notary services (a long document) and watched Anita, Cassie and Anna manage a super-busy store with courtesy and efficiency. It was not an easy crowd. But these three were professional, respectful, cheerful, and got the job done. Brilliant!
  • NN
    NA
    Mar 25, 2026
    1.0
    I’ve had consistently bad experiences at the UPS Store at Westfield Montgomery Mall, but my last visit was the final straw. Every single time I’ve come here, there’s been some kind of issue, but this time made it clear I won’t be returning. I live just 5 minutes away, yet I’d rather drive farther than deal with this location again. The owner is extremely difficult to deal with. He’s unhelpful, dismissive, and unwilling to resolve problems. Instead, he redirects customers to people he claims are district managers, which leads nowhere and resolves nothing. It feels completely pointless trying to get any real help. To be fair, the staff seem to just be following the owner’s direction, so the root of the problem clearly comes from management. Save yourself the frustration and go to literally any other location! Even if it’s farther away!! It’s worth it.
  • JB
    Julio Blanco-Eccleston
    Feb 20, 2026
    5.0
    I have always received courteous, excellent and fast help at STORE #5455
  • JW
    Justin Walker
    Feb 14, 2026
    1.0
    Sends bills for tariffs on items that were never even delivered.
  • AG
    Andrew G
    Jan 30, 2026
    5.0
    Friendly and efficient customer service. I needed them to print, laminate, and cut 30 color pages, and the documents came out great!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified April 12, 2026Yext Knowledge Graph
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