Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10421 Motor City Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
157 reviews
5 stars
31
4 stars
8
3 stars
8
2 stars
10
1 star
100
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some customers praised friendly and helpful employees, many reported rude and unprofessional behavior, particularly from those handling passport services.
Service Efficiency
Customers frequently complained about long wait times and understaffing, leading to inefficient service and frustration.
Package Handling
Numerous reviews highlighted issues with lost or misdelivered packages, raising concerns about the reliability of mail handling at this location.
Customer Service
Overall customer service was criticized, with reports of unhelpful responses and a lack of accountability from management regarding service issues.
Facility Conditions
The post office was described as outdated and in need of maintenance, contributing to a negative customer experience.
- DKdeha koray karakoç4 days ago5.0Song thank you 🙏 and thank you
- PIP ISep 25, 20255.0Very friendly and helpful staff. Shout out to Ivor especially for always patiently answering questions when it comes to the many mailing options.
- SMSenil MathesSep 8, 20251.0How do I report this inefficient, ineffective office smh.
- SOS OAug 18, 20251.0Understaffed. One person working for everyone in line.
- EOElizabeth OrdenAug 11, 20251.0Terrible waiting time, terrible service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10421 Motor City Dr?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos with an appointment.
Do I need an appointment to access passport services at this location?
Yes, you typically need to schedule an appointment for passport services using the online scheduler; limited walk-in hours may be available.
What are the operating hours for this Post Office?
Monday through Friday from 9 AM to 5 PM, Saturdays from 8 AM to 2 PM, and closed on Sundays.
Can I rent a PO Box online for the Bethesda Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete setup in person.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Is lobby access to PO Boxes available after hours at this location?
Most locations offer 24/7 lobby access to PO Boxes, but hours can vary. Please check with the local Post Office for specifics.
Which nearby places can I visit before or after my visit to the USPS at 10421 Motor City Dr?
You might enjoy grabbing a pizza at Vince & Dominic's Pizzeria or visiting Bubbles Salons for beauty services conveniently nearby.
Are there nearby medical services to the Bethesda Post Office?
Yes, Endocrine and Diabetes Associates and Assisting Hands Home Care are local medical services near the Postal Service location.
How can nearby transit or other services help me get to the United States Postal Service at 10421 Motor City Dr?
Nearby services like the USPS Collection Point provide additional package drop-off options, and local businesses like EZ Workspaces and SMK Realty Solutions are in the same area, helping you plan your visit efficiently.