The UPS Store

3.8
88 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5455 in Bethesda offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Outside Westfield Montgomery Mall In Westlake Dr. & Democracy Blvd Access From I-270 Hwy Exit #1.

Details

  • DeliveryNot available

Location

The UPS Store
10319 Westlake Dr, Bethesda, MD
20817, United States

Hours

Reviews

3.8
88 reviews
5 stars
57
4 stars
4
3 stars
3
2 stars
3
1 star
21
  • RV
    Rita Valentino
    Dec 24, 2025
    1.0
    TERRIBLE SERVICE. BROUGHT PACKAGES IN DEC 19 TO ARRIVE DEC 22-PAID $93 FOR 2 PACKAGES LESS THAN 1LB TOTAL. ITS CHRISTMAS EVE AND THEY HAVE NOT ARRIVED AND TRACKING INDICATES THEY WON'T ARRIVE UNTIL DEC 29-10 DAYS AFTER I BROUGHT THEM IN. $93??????????? AVOID THIS BUSINESS AND PERHAPS UPS IN GENERAL
  • SE
    Sharon E
    Dec 3, 2025
    5.0
    I am always amazed at the speed and ease of dropping off a package at the UPS Store, and today was no exception. Time spent today was less than 30 seconds. The whole experience is like a well-oiled machine, run exceptionally efficiently, completing tasks and getting customers on their way.
  • MS
    Mindy Sheng
    Oct 20, 2025
    1.0
    Racial discrimination!Terrible UPS store. I returned so many times. Every time I just drop off package. But this time I was so mad. The employee(a black man who is over than 45 years old)keeps asking me do you understand? Of course. I understand. But you don't have any rights to cut me off. You think only your English is good? My two stuffs sent out of a same box, but I was been asked to return them in two different boxes from UPS stuff. I don't understand why, he lets me contact merchant. He didn't leave me talk. I was the only customer in the whole ups. Are you soooo busy? His attitude is so rude and unacceptable. He doesn't let customer speak at all. He is a racist for sure! I need to make another trip for this. I hate it!
  • JH
    Jason Holt
    Oct 12, 2025
    5.0
    The gentleman who served me was fast, efficient and polite. He also took some return mail from me so I didn’t have to find a post box
  • SL
    StarIKore Llc
    Oct 6, 2025
    2.0
    Long lines, staff seems not to be watching the lines forming and one of the 2 available Associates frequently would disappear. One of the associates helping me was not too friendly and preferred pointing to things i stead of asking me to do so.ething for him.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5455 in Bethesda offer?

The UPS Store #5455 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.