United States Postal Service

2.8
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Broad St, Berlin, MD
21811, United States

Hours

Reviews

2.8
19 reviews
5 stars
7
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9
  • JC
    Jes C
    Oct 4, 2025
    5.0
    Carli was awesome. She helped find a box to ship a very awkwardly shaped item. We really appreciate her sweetness and customer service to get our new art back to SC.
  • AC
    Anthony De La Cruz
    Dec 18, 2024
    1.0
    Terrible services
  • SP
    Steve ponzetti
    Nov 11, 2020
    1.0
    Can’t call or contact anyone
  • DZ
    Danielle Zacharia
    May 10, 2019
    1.0
    The gentleman who works there full time is INCREDIBLY rude. And please don’t forget to never show up right before his lunch because he may chew you out for that. AVOID THIS BRANCH AT ALL COSTS!
  • LC
    Lezoria Cooper
    Aug 27, 2012
    5.0
    Nice place to get mail..postal worker are very helpful and polite

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.