United States Postal Service

2.8
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 20 Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Broad St, Berlin, MD
21811, United States

Hours

Reviews

2.8
19 reviews
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9
  • JC
    Jes C
    Oct 4, 2025
    5.0
    Carli was awesome. She helped find a box to ship a very awkwardly shaped item. We really appreciate her sweetness and customer service to get our new art back to SC.
  • SR
    S. R
    Jan 1, 2021
    1.0
    I can always tell who's delivering mail. We have our normal delivery person who's amazing. Then there is whoever steps in after her who doesn't seem to know 708 from 104. Literally got a week's worth of mail from a lady who stated that my mail was in hers. The mail included my pay checks that were suppose to be here for Christmas. I wasn't able to get gas, nor gifts, or food all because the incompetent party who delivered mail. Not to mention. The informed delivery never even showed the other pieces of mail. It's a waste trying to call cause no one answers, and they don't like helping you in person, give me the job. I and I'm sure others will be grateful at this time to do what they should be doing.
  • SP
    Steve ponzetti
    Nov 11, 2020
    1.0
    Can’t call or contact anyone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.