Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5019 in Beltsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 1 & Rhode Island Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
306 reviews
5 stars
237
4 stars
9
3 stars3
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting PJ for his exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior from certain employees, leading to dissatisfaction.
Efficiency
Customers appreciated the quick and efficient service, especially during busy times, making their visits pleasant.
Notary Services
There were complaints about the unavailability of notary services on Sundays and issues with the handling of notary requests.
Package Handling Issues
Several reviews mentioned problems with package deliveries and mix-ups, indicating a need for improved communication and processes.
- DBDesiree BarnettNov 15, 20255.0Beltsville location has the best service and great customer service skills with all employees I encounter. Especially PJ
- PDParker DogfulNov 14, 20255.0Fast and friendly
- RRree richmondNov 11, 20255.0PJ WAS AMAZING. He helped me save money on shipping and repacking to get a great deal saved me 100 dollars . He was super kind and walked me through the steps and was amazing help!
- LPLaura PowellNov 2, 20253.0They no longer do notary on Sunday.
- JMJulissa MejiaAug 29, 20251.0I recently visited a UPS location for a last-minute shipment to send to my family. The shipment included three expensive devices valued at almost $3000. A kind employee assisted me in preparing the package and addressing it. However, we received a notification stating that the address was not found and that the package would be returned to the original UPS office. When I arrived to seek clarification, I encountered a tall gentleman who intervened while I was trying to speak with the employee who assisted me. Although he informed me that the package could arrive later that day, I had already received a confirmation indicating that it was delivered, which raised my concerns. I asked for clarification about the discrepancy, and unfortunately, his response was less than helpful. Instead of addressing my concerns directly, he mentioned that it wasn’t his issue or the employee's, and suggested that I should take it up with management. I believe it would have been more constructive if he had acknowledged the concern and suggested that the delivery issue could be resolved amicably. A simple request for me to return later would have sufficed, and I would have appreciated a more courteous tone. My sister, who paid for the shipment, ended up having to pick up the package, and there seemed to be some misunderstanding about the confirmation process between her and the employee. Overall, we were just hoping to gain a better understanding of what went wrong and to address our concerns without placing blame. Unfortunately, we did not receive any compensation for the inconvenience we faced. This experience was quite disappointing, and I would encourage UPS to improve customer communication, especially when issues arise. It would be helpful for customers to feel more supported in situations like this, as it greatly impacts their overall experience.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5019 in Beltsville offer?
The UPS Store #5019 offers packaging, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Beltsville during weekdays?
Monday through Friday, the store is open from 9:00 AM to 7:00 PM.
Is The UPS Store #5019 open on Sundays?
Yes, the store is open Sundays from 12:00 PM to 5:00 PM, but hours might vary on holidays.
Which payment methods are accepted at The UPS Store in Beltsville?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5019 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available on their website.
What is the address of The UPS Store in Beltsville?
The UPS Store is located at 10482 Baltimore Ave, Beltsville, MD 20705.
What nearby places can customers visit before or after their visit to The UPS Store?
Customers can visit nearby places like My Nails for beauty services, Nick's Place which is a local social service organization, and Champion Grill for dining opportunities.
How can nearby services like Speedy Movers benefit customers visiting The UPS Store?
Speedy Movers offers moving and storage services that complement The UPS Store’s packing and shipping services, helping customers with their relocation needs.
Is there convenient transportation or freight services near The UPS Store?
Yes, Transporte Getsemani Inc nearby provides transportation, food delivery, and freight services, which can support shipping needs connected to The UPS Store.