The UPS Store

4.2
313 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5019 in Beltsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 1 & Rhode Island Ave.

Details

  • DeliveryNot available

Location

The UPS Store
10482 Baltimore Ave, Beltsville, MD
20705, United States

Hours

Reviews

4.2
313 reviews
5 stars
240
4 stars
10
3 stars
3
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by employees, particularly PJ and Beth, highlighting their helpfulness and friendliness.

Employee Behavior

Several reviews noted instances of rude or unprofessional behavior from some employees, leading to negative experiences for customers.

Service Efficiency

Customers appreciated the quick and efficient service, especially during busy times, although there were complaints about package handling and delivery issues.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding package mix-ups and poor communication from staff.
  • SS
    Spam
    Jan 2, 2026
    4.0
    Ease of access and friendly employees
  • PP
    Pabra
    Dec 29, 2025
    1.0
    Mailed a Christmas package for Christmas, had the address printed on the package and the package was sent to the wrong address, did he just pull the address from the sky or was he stealing it because I was contacted for ransome money. Give me my insurance money and train your employees to pay attention and not flirt with customers.
  • AM
    Ahmad Sanjar Merzakhil
    Dec 18, 2025
    1.0
    Super Rude employees, They are joking and disrespectful people, They were joking about personal stuff , they were asking me to pay them again, even I paid online, when i refused they start acting weird.
  • LS
    LeTitia Small
    Dec 15, 2025
    5.0
    Joy was awesome and very helpful getting my documents notarized and faxed for me. It was very busy but she was attentive and helpful the entire time. You rock Joy!
  • CC
    Cesar Cruz
    Dec 12, 2025
    5.0
    I was impressed by the outstanding customer service provided by Beth Nwoji. She was very efficient assisting with what I needed done. Thank you so much Beth!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5019 in Beltsville offer?

The UPS Store #5019 offers packaging, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.