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Brand Certified

United States Postal Service

2.1
(141 reviews)

Business Details

202 Blum Ct, Bel Air, MD
21014, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 202 Blum Ct to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
202 Blum Ct, Bel Air, MD
21014, United States

Hours

Reviews

2.1
141 reviews
5 stars
34
4 stars
2
3 stars
5
2 stars
5
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and dismissed during their interactions.

Mail Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages, delayed mail, and inconsistent service.

Facility Conditions

Several reviews mentioned the post office's cleanliness and maintenance issues, indicating a decline in the overall condition of the facility.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific staff members, suggesting inconsistency in service quality.
  • FS
    Felice Shaw
    Feb 12, 2026
    1.0
    Called to hold mail while I'm away. Most rediculous automated service ever. Even when I clearly spelled my name it didn't come close. Totally assinine questions and extraneous information.
  • KY
    Killer You
    Feb 12, 2026
    1.0
    If I could give zero stars, I would. The front desk staff were rude, unprofessional, and acted like they didn’t care about customers at all. My package was mishandled and not taken seriously, which is completely unacceptable. Customer service here is terrible — they seriously need to retrain or replace the front desk staff. I will not be returning and do not recommend this place to anyone.
  • CR
    Charles Robbins
    Feb 3, 2026
    1.0
    Not much to add about the rude and unhelpful staff. The whole system appears to be set up to give jobs to people who couldn't find employment in the private sector. I haven't had residential mail delivery in two weeks and can't pick up my mail at the counter. No explanation, no interest in providing the minimum level of customer service. Only received one star because there wasn't a lower option.
  • SS
    stephanie sebring
    Jan 28, 2026
    1.0
    This mail place is absolutely ridiculous. The person that is supposed to deliver my mail picks and chooses when they want to deliver our mail. I haven’t had my mail in 4 days and was told they have 21 days to deliver it. Though in informed delivery it says it was supposed to be delivered. The mail is very important to me and I need it. It would be nice if they would take their jobs seriously.
  • SP
    Scott Pajerowski
    Jan 28, 2026
    1.0
    Phone number simply doesn’t work. Just sent me in a loop for 10 minutes while i tried to talk to the AI.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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