United States Postal Service

2.2
135 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 202 Blum Ct to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
202 Blum Ct, Bel Air, MD
21014, United States

Hours

Reviews

2.2
135 reviews
5 stars
34
4 stars
2
3 stars
5
2 stars
5
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including lost packages and misdelivered mail.

Mixed Experiences

Some customers had positive experiences with specific employees, while others consistently reported negative interactions.

Cleanliness and Maintenance

Several reviews mentioned the post office's cleanliness issues, indicating a decline in maintenance standards.

Efficiency

Customers expressed frustration with long wait times and inefficient service, particularly during busy hours.
  • TT
    T&G
    Oct 26, 2025
    3.0
    50/50 experience every time. Sometimes the clerks are nice, sometimes they aren’t.
  • RG
    robert gibson
    Oct 22, 2025
    5.0
    Just went through the drive through super friendly fast and efficient!
  • SS
    Shaun
    Sep 17, 2025
    5.0
    My abingdon post office made a mistake and forwarded a package I was returning to some random persons address in bel air. So I called the bel air post office to find out what happened and Deborah who works there helped me figure out what exactly happened and was trying to work out a solution and keep me updated. Thankfully the person it was delivered to dropped it off to my address personally since it was on the original label. However in this time Deborah was still checking in with me giving me status updates and working with her Bel Air carriers to try to fix the mistake. The bel air branch and Deborah was very professional and understanding (the package had a lot of value). After trying to work with the abingdon post office I was blown away with how terrible that experience was and bel air was the complete opposite. I hope someone high up at the usps reads this because Deb really went above and beyond and was looking out for me in the crazy situation and I truly appreciate that.
  • TG
    Todd Glotfetly
    Sep 1, 2025
    1.0
    We never have had a good experience at this PO. Rude and never helpful staff. Need to work on their public relations.
  • CB
    Corey Barnard
    Aug 21, 2025
    1.0
    Rude and unfortunately not helpful at all with lost mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.