The UPS Store

4.1
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6624 in Bel Air offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2206 Old Emmorton Rd, Bel Air, MD
21015, United States

Hours

Reviews

4.1
164 reviews
5 stars
123
4 stars
1
3 stars
3
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Dom, Jaxon, and Valerie.

Efficiency

Many reviews highlighted the quick and efficient service provided, even during busy times, making the shipping process smooth for customers.

Mixed Experiences

While most feedback was positive, there were notable complaints about rude service from some employees, particularly regarding package returns and notary services.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • MB
    Michael Bryant
    Jan 2, 2026
    1.0
    Dear UPS Customer Service, I am writing to formally express my dissatisfaction with the service I received from a UPS clerk at 3438 In EMMORTAN RD, Abingdon, MD 21009. During my call, I encountered an unexpected and unpleasant situation. The clerk was not only unhelpful but also displayed rudeness when I inquired about my package. Instead of providing assistance, the clerk attempted to charge me an additional fee, which I believe is unjustified based on my understanding of the shipping policy. This experience was frustrating, and I feel that I was treated unfairly. I have always valued UPS for its reliability and customer service, and this incident has left me disappointed. I would appreciate your prompt attention to this matter and any steps you can take to address this behavior. Thank you for your assistance.
  • DS
    Diana Seligman
    Dec 27, 2025
    5.0
    The employee was amazing! I had to mail a very important gift to Florida and I was extremely worried because it was made of glass. He answered all my questions and was very patient with me. I would love for him to be recognized for his position. The gift was delivered and it was perfect. Thank you!
  • MM
    MMO MMO
    Dec 22, 2025
    5.0
    PHENOMENAL CUSTOMER SERVICE JARED & DOM!!!!! THANK YOU for your recommendation and going above and beyond for customers!!!!
  • TI
    Trish Iacovelli
    Dec 21, 2025
    5.0
    Excellent customer service. Drive past two to get to this one!
  • KT
    Karen T
    Dec 3, 2025
    5.0
    The store is managed very well and I feel like they are reliable and quick to respond to questions I have.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Bel Air offer?

The UPS Store #6624 in Bel Air offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.