Brand Certified
The UPS Store
4.1(161 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1200 Agora Dr, Bel Air, MD
21014, United States
Certified by The UPS Store • Mar 01, 2026
(410) 838-9299
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/md/bel-air/1200-agora-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5227 in Bel Air offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Rte 22/543 Next To Starbucks At Churchville & Fountain Green Rds.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
161 reviews
5 stars
119
4 stars2
3 stars
5
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kathy and Marley.
Efficiency
Customers frequently noted quick service and efficient handling of packages, with minimal wait times reported.
Mixed Experiences
While many reviews were positive, there were several complaints about rude staff and poor customer service, particularly involving the manager.
Pricing Issues
Some customers expressed dissatisfaction with high prices for services and additional charges for materials like tape.
Cleanliness and Organization
The store was often described as clean and well-organized, contributing to a positive customer experience.
- RBR Brown6 days ago1.0Horrible customer service. Went to drop off an Amazon item in a small bag. They said I had to either buy a full roll of tape to re-tape the flap or buy one of their bags. I guess customer service is worth 4 inches of tape.
- MDMalinda DannenfelserFeb 22, 20265.0Never busy. Always polite
- BABill AgnostakDec 8, 20255.0Great store and very professional, knowledgeable and courteous associates. Plus open 7 days a week. Parking is a bit tight
- JKJessica KellyNov 18, 20255.0Employees did a great job handling my package. They were professional and answered all my questions.
- CDCarl DowneyNov 7, 20255.0Kathy and her team were excellent. They helped me package and ship over 20 custom gifts shipped to unique locations. Fantastic service and flawless delivery. Thanks for your help.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5227 in Bel Air offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store #5227 on weekdays?
The store is open Monday through Friday from 8:30 AM to 6:30 PM.
Is The UPS Store #5227 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
Where is The UPS Store #5227 located in Bel Air?
It is located at 1200 Agora Dr, Ste C, Bel Air, MD 21014, at the corner of Route 22/543 next to Starbucks at Churchville & Fountain Green Roads.
What payment options are accepted at The UPS Store #5227?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5227 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available at this location.
Are there any nearby places to visit before or after visiting The UPS Store?
Yes, Starbucks is located next door, ideal for coffee or a snack before or after your visit. Also nearby are Cold Stone Creamery for dessert and APGFCU credit union for banking needs.
What nearby business services might complement a visit to The UPS Store #5227?
Nearby places like Record Nations for office supplies and shredding, and ABIL Solutions for business consulting can complement your service needs.
Is there a nearby location for shredding services outside The UPS Store?
Yes, Shred Nations offers shredding services close to The UPS Store for additional secure document destruction options.
What should customers know about holidays at The UPS Store #5227?
The store may be closed on certain holidays such as Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. Regular hours apply on other holidays such as Veterans Day and the day after Thanksgiving.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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