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United States Postal Service

2.5
(103 reviews)

Business Details

1800 E Northern Pkwy, Baltimore, MD
21239, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1800 E Northern Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1800 E Northern Pkwy, Baltimore, MD
21239, United States

Hours

Monday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Tuesday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Wednesday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Thursday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Friday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.5
103 reviews
5 stars
29
4 stars
8
3 stars
4
2 stars
7
1 star
55
  • SR
    Sarita Rivera
    Apr 4, 2026
    2.0
    They take a long time to attend...and they say they cannot print that it comes back again.
  • HD
    Harold D
    Mar 31, 2026
    1.0
    Tell you arrive 15 mins early just for you to wait almost 45 mins for a passport
  • LL
    liveLAUGHloveLINDSEY
    Mar 6, 2026
    1.0
    They had people with appointments waiting over an hour for passports because the person was "on lunch break" who takes a nearly 2 hour lunch break? I had to force them to call the person to get them to come back
  • TJ
    Tonia James
    Mar 3, 2026
    5.0
    Came in today to take care of some postal business. Miss Jasmine took care of me. She explained the process and time lines and was very helpful and knowledgeable. Great customer service.
  • RW
    rosalind williamson
    Feb 9, 2026
    1.0
    Apparently, both the supervisor and the employee responsible for resolving this issue are unaware of the service agreement between UPS and USPS. The shipping label in question was purchased through the Shopify Shipping app. According to USPS tracking, the package is currently lost in the system. I received a call from a woman who stated she was the individual designated to resolve undelivered items. I informed her that the service used was USPS Select / UPS Ground Saver, and that the package was dropped off at my local post office as instructed. On Saturday, I received a call from my customer; however, I did not receive any call or notification from the post office regarding inaccurate postage or any other issue. I contacted USPS on Monday, 2/9, in an attempt to obtain information, but my efforts were unsuccessful. Neither employee I spoke with was aware of this service and would not allow me to explain that UPS most likely has possession of the package, as the postage was purchased through UPS and paid in full accordingly. One employee disconnected the call due to a lack of knowledge, and the supervisor I later spoke with was extremely unprofessional. When I requested their names, both individuals refused to provide them. This situation is unacceptable and detrimental to my business operations. It has directly impacted my ability to provide proper customer service to my client. Due to the conduct and lack of knowledge demonstrated, I will be filing a formal complaint.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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