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United States Postal Service

2.0
(153 reviews)

Business Details

5730 Cottonworth Ave, Baltimore, MD
21209, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5730 Cottonworth Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5730 Cottonworth Ave, Baltimore, MD
21209, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.0
153 reviews
5 stars
28
4 stars
6
3 stars
6
2 stars
13
1 star
100
  • MG
    melanie goris
    Apr 1, 2026
    1.0
    Will say “the system is down” if you come within an hour of closing because they do not want to work. Every day I go the system is down between 3-4pm. Very convenient for them place needs to be shut down and completely new staff that actually feel grateful for a job
  • SB
    Samia B
    Mar 16, 2026
    1.0
    Often rude or closed during service hours. I went there 2 weeks ago and the system was down so no service again. I went to the Roland park office and there was nothing wrong with the system, and the lady there was nice.
  • DW
    Doug Woodward
    Mar 11, 2026
    1.0
    Wow, close this place down. Staff is extremely rude. Their computer systems have been down for two days and they can’t be bothered to answer a simple question about the next closest office.
  • AT
    Amanda Talbot
    Mar 9, 2026
    1.0
    To start my mail carrier working out of the same location is great! The woman at the counter though... Miserable human being. I took my elderly mom to change her address. Brought the documentation required according to the email. First, the woman at the counter would not accept my mom's passport as ID. Then, when I offered the additional paperwork that the email indicated we would need, she said "I don't care what that email says." And told my mom and me to "get out of the way for other customers". ...there were no customers. I was shocked at how rude this woman was and embarrassed for her and for the entire branch for presenting such an unprofessional and unkind image to the community. It is not fair to customers or other postal workers who are doing their jobs with pride and respect. Do better young lady... if not for customers or coworkers, for yourself. You may be unhappy, but inflicting your issues on others harms you and people who care about you, more than those of us who are simply trying to change an address.
  • MM
    Mee McCormick
    Mar 4, 2026
    1.0
    A particular lady was very rude . She double scanned my item . I watched her do it. Now it's held up with no delivery date in site to the buyer. I'm going to report this incident in person. Do not use the USPS. You have been warned!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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