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Brand Certified

United States Postal Service

1.6
(206 reviews)

Business Details

6221 Eastern Ave, Baltimore, MD
21224, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6221 Eastern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6221 Eastern Ave, Baltimore, MD
21224, United States

Hours

Reviews

1.6
206 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
7
1 star
166

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the rudeness and unprofessional behavior of the staff, with many customers feeling disrespected and dismissed.

Service Reliability

Customers reported issues with lost packages, incorrect deliveries, and inconsistent service, leading to frustration and dissatisfaction.

Operational Hours

Many complaints were made about the post office closing earlier than advertised, causing inconvenience for customers.

Customer Experience

Overall, the customer experience was described as negative, with long wait times, poor communication, and a lack of helpfulness from employees.
  • NC
    Nisa Chamblin
    Feb 17, 2026
    1.0
    Horrible post office. Kept yelling at a lot of people, most didn’t speak english to get behind the poles…how about you all just get a line sign that says “Start”. Very rude to customers and none of them had attitudes only the workers did. Would not recommend this spot or they need to rehire!
  • BA
    ben adams
    Jan 14, 2026
    1.0
    Do not ever use USPS, use a real service. They lost my 400$ item, delivering it to different address and then refused to tell me where because they didn't feel like looking in the computer.
  • SS
    Sonic
    Jan 13, 2026
    1.0
    Rude staff. Man you can tell these people are miserable with themselves and their life. Makes me feel proud of myself that I’m a good human being
  • ML
    Mario L
    Jan 13, 2026
    1.0
    Wow I have no words. Completely rude staff
  • BW
    Breanna Wisner
    Sep 12, 2025
    5.0
    I needed to send first-class mail, and Sharice was incredibly kind and welcoming while helping me!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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