United States Postal Service

2.4
112 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 732 Deepdene Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
732 Deepdene Rd, Baltimore, MD
21210, United States

Hours

Reviews

2.4
112 reviews
5 stars
37
4 stars
2
3 stars
0
2 stars
4
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unhelpful service from staff, with specific complaints about individual employees.

Inconsistent Hours

Numerous reviews highlighted issues with the post office being closed during posted hours, leading to frustration among customers.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.

Long Wait Times

Customers frequently mentioned long wait times due to understaffing and inefficient service.
  • MW
    Matteo Wharton
    Dec 23, 2025
    1.0
    I think this post office doesn’t so much specialize in mail as it does messing with people’s days. On my first visit, I arrived at 4:50, right before closing, and the woman behind the counter says that she is closed. “How odd,” I thought, I didn’t know that they could close at their own discretion! Next time I went, it was 3:30 and the place was dark, it seemed like someone never came back from their lunch break. I waited for 20 minutes just to see, but it stayed empty. I love the USPS, but this store is an example of the worst of it. Disgraceful.
  • AR
    Anissa Reynolds
    Dec 16, 2025
    5.0
    Had a very pleasant, efficient experience.
  • CM
    Christopher Martin
    Nov 18, 2025
    1.0
    Post your hours when you are closed
  • CH
    Chris Hays
    Sep 18, 2025
    5.0
    Teri was super friendly & helpful!
  • NM
    Nkechi Mezu
    Aug 5, 2025
    5.0
    Very great service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.