United States Postal Service

2.4
152 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 714 S Wolfe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
714 S Wolfe St, Baltimore, MD
21231, United States

Hours

Reviews

2.4
152 reviews
5 stars
35
4 stars
13
3 stars
11
2 stars
9
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some customers reported friendly and helpful staff, many others experienced rude and unprofessional behavior from employees.

Operational Hours

Numerous reviews highlighted frequent issues with the post office being closed during posted hours, including early closures and extended lunch breaks.

Availability of Supplies

Customers frequently noted that the post office was out of essential supplies like stamps and customs forms, leading to frustration.

Staffing Issues

The location is often described as understaffed, resulting in long wait times and inefficient service during busy periods.

Mixed Experiences

Overall, customer experiences vary widely, with some praising the service while others express significant dissatisfaction.
  • JG
    J G
    Nov 17, 2025
    5.0
    When I moved to Baltimore I stopped by (being the closest to my home), got a PO Box. The person there that helped me was friendly and did a good job. Had to stop by a couple of weeks later to do an identity verification, same thing - service was great. Every experience I've had there has been positive.
  • SD
    short dog
    Oct 3, 2025
    5.0
    The service clerk Denise was very helpful. She assisted me mailing an International package. I always hear bad things about this Post Office, but she’s an excellent worker. It’s time to complain to management about issues.
  • SM
    Sydney Miller
    Aug 14, 2025
    4.0
    They close from 2-3pm for lunch but lock the door at 1:40pm? Come here often, they are efficient and the staff are nice if you’re a reasonable customer but closing 20mins early is od
  • JJ
    Janelle Jonna
    Aug 14, 2025
    1.0
    This is not a reflection of the people who work at this location. They are always friendly and move quickly. I have given this 1 star review because this location is often closed because their system is down. They are also always out of stamps. I have gone in 6x needing to purchase stamps and they had no clue when they would receive more.
  • BP
    Bruce Paxton
    Aug 1, 2025
    1.0
    This is the worst post office that I have been in, open late close early. They should hire people who want to work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.