United States Postal Service

1.9
160 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6502 Belair Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6502 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

1.9
160 reviews
5 stars
19
4 stars
13
3 stars
5
2 stars
14
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and disrespectful.

Mail Delivery Issues

Many customers reported significant problems with mail delivery, including missing mail, packages not being delivered, and incorrect mail being delivered.

Operational Hours

Customers expressed frustration with limited operational hours, making it difficult for those with work commitments to access services.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of communication and negative attitudes towards customers.

Inconsistent Service

While some customers reported positive experiences, many others noted inconsistencies in service quality, leading to overall dissatisfaction.
  • BJ
    Brittany Jones
    2 days ago
    1.0
    I am frustrated with this place. So unprofessional & rude. They all need to be fired. They don’t at all, give you any type of furthermore, information to help you out. Just ignorant. I’m trying to call to get more information but they will not pick up. Knowing I’m having a hard time getting my package delivered.
  • TB
    Travis B
    Sep 19, 2025
    1.0
    Don’t stay open during post hours
  • CJ
    Chris Jimenez
    Aug 16, 2025
    1.0
    I went there and said I needed a change of address. The lady behind the counter reached and grabbed three change of address forms and handed them to me without saying a word. The other person behind her was talking about some personal stuff. As I was looking through the forms all they did was keep talking. I felt like they wanted me to leave so I left. Won’t be back.
  • CC
    Chanel Chanel
    Aug 13, 2025
    1.0
    USPS hires some of the worse customer service reps but won't even give me a chance. They won't even answer the phone or scan my mail for delivery. Quit if you can't do the job
  • HB
    hansa bhat
    Jul 21, 2025
    1.0
    Very disrespectful manner

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.