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United States Postal Service

1.9
(165 reviews)

Business Details

6502 Belair Rd, Baltimore, MD
21206, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6502 Belair Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6502 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

1.9
165 reviews
5 stars
20
4 stars
13
3 stars
5
2 stars
14
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor communication and lack of assistance.

Delivery Issues

Customers reported frequent problems with mail and package deliveries, including missing items, incorrect deliveries, and delays.

Operational Hours

Several reviews mentioned dissatisfaction with the limited operating hours of the post office, making it difficult for customers to access services.

Staff Attitude

Many customers noted a negative attitude from staff members, describing them as dismissive and unhelpful during their visits.
  • KA
    Keisha Atlee
    Feb 14, 2026
    1.0
    We were scheduled for 4 family members to get passports and upon arrival were told the passport agent called out, how unfortunate they didn’t give the courtesy of calling to let us know, they sent us to a Towson branch and upon arrival we were told the camera was broken and the other branch was supposed to tell us that before we proceeded to that location. Their attitude at each location lacked any concern or consideration.
  • RS
    Roman Sage
    Feb 6, 2026
    5.0
    I don't know exactly why this location gets a bad rep. It was seamless, the clerk @ 2 pm- whom I did not get by name was very helpful, greeted back and was informed. Remember folks we're all human and it's never that deep in this life.
  • PP
    Perry Price
    Dec 18, 2025
    1.0
    I was home all day to receive my package and when they said it was delivered it wasn't, and I believe the carrier took it, I am waiting for video footage to come back, I don't trust them anymore at all . And still haven't heard anything back from you all about the matter.
  • CW
    Charity Williams
    Dec 13, 2025
    1.0
    they are rude as hell here. on multiple occasions.
  • MF
    Marco Felizzola
    Dec 12, 2025
    1.0
    I've been here 3 times within the past year and all 3 times the person behind the counter is usually rude , on the phone , and skipping the prompts on my screen to get me through the line and out of there. When it came time to the receipt I was going to select email and she immediately skipped it and just gave me a printed. When I told her I wanted it emailed, she flipped it on me and said with an attitude "okay, you should've pressed email" to which i said I DIDNT PRESS ANYTHING YOU SKIPPED IT ON YOUR SCREEN. Then she said sir give me a minute and I had to do all the prompts all over again. Unbelievable, I hate this place and the staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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