Brand Certified
United States Postal Service
2.1(94 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4200 Shannon Dr, Baltimore, MD
21213, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4200 Shannon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
94 reviews
5 stars
21
4 stars
5
3 stars
3
2 stars
3
1 star
62
- LNLove NovaOct 24, 20251.0I went here on Friday oct 24 2025 at 3pm it was my first time sending out an important letter so I don’t really know how it works..I’m alrdy clueless about what I’m supposed to do… the gurl wrkn there made me feel slow 😭 I wish she was nicer
- MJM JohnsonOct 8, 20251.0I called to complain about a mail carrier that refused to bring my package that does not fit in my mailbox’s to my door, the young lady was on the phone as she was walking up to my building online on the 3rd floor and currently out of work on disability. I saw her walking up tot he building so I asked her to bring the package to my door she told me that is not her job and continued to walk away I asked for her name she said Keyonna Carroll. The mailboxes in my building are outside and exposed I live in a city anyone can walk by and take my package. I work hard for my Money and I don’t appreciate the ignorance she displayed as I asked her to bring the package to my door. I called the office which is Shannon Dr and requested to speak with a supervisor the person who answered said her name is “Shai” would not give me a last name I explained what happened and she placed me on hold for a few minutes came back to the phone and said the mail carrier does not have to bring the package because I live in the projects. I explain I do not live in their projects I live in an apartment building with homeowners across the street and a private park. She told Me she can’t confirm what I’m saying because she’s not on the street she also Told me I was being rude because I was in disagreement with her and she continues to talk over me and get ignorant. I asked her if she planned on holding the mail carrier responsible she said no because once again I live in the projects. After correcting her again she said oh well I asked for her name she now has changed her name to Sarah Williams, I said you just told Me your name is Shai she said oh I passed the phone off. I’m so disappointed in our public postal service at this time. I feel for other people with disabilities and the elderly people who have to come in contact with entitled ignorant people who have no customer service skills such as these two women. I have filed a complaint with corporate about Keyona and I will be calling back to file a complaint about Shai or Sarah Williams whoever she really is. Do Better Postal System, I had to go through all of this just because I wanted to get a package I ordered for my son for having a great progress report. Do Better!
- BYBridget YoungSep 22, 20252.0I am hitting 60 years old , and have never seen the postal service in such an unreliable situation, I even worked for the postal office years ago. Since, I moved in this zip code , every other day I am receiving others mail, and when I place them back in mail box , noted wrong address it’s still their weeks later. Even had a postal worker tell me to throw it away. This station needs to be investigated. I have lost checks in mail . Had to recall shipments and even lost packages never seen again. If u are the manager reading our reviews plz help , looking forward to to adding our men and women back to our Christmas bonus list. We do appreciate good service.
- TLTuo Peter LiMay 6, 20235.0Scheduled pickup was efficient and the front desk was pleasant
- LWLavell WilliamsMay 4, 20211.0Today is May 4th, 2021, I have not received any mail since April 17th,2021. I was told that I should receive my mail yesterday and didn't receive not 1 piece of mail. No one on my street have received their mail either. I have no sympathy because of COVID. As somone else stated, these are FRONT LINE workers. It is ridiculous not to receive mail in over two weeks! I have Bills due and money that I am relying on via the US mail service. I cannot get through to anyone on 3 numbers that I have for this mail office. This system at this post office needs to be changed and something needs to be done. I am about to escalate and call the city halls office. Everyone else should do the same.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4200 Shannon Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most can also take your passport photo. Please print and complete your application beforehand.
Is it necessary to make an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler, though some limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 4200 Shannon Dr?
The Post Office is open Monday through Friday from 10:00 AM to 4:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve or rent a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with your ID.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo is $15 at USPS locations offering this service.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so please check with this location for specific access times.
Where is the United States Postal Service at 4200 Shannon Dr located in relation to nearby places?
It is near Clifton East End post office and several storage facilities like Extra Space Storage and Public Storage, which makes it convenient if you need postal services while managing storage or nearby errands.
Can I visit Oliver Brewing Company before or after my visit to the Post Office at 4200 Shannon Dr?
Yes, Oliver Brewing Company is nearby, providing a great spot to relax and enjoy local brews before or after handling your postal needs.
Is there convenient transportation nearby to help me get to the United States Postal Service at 4200 Shannon Dr?
While specific transit stations are not listed, nearby services like Party Bus Baltimore offer transportation options, making it easier to travel to the Post Office and surrounding businesses.
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