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The UPS Store

4.0
(205 reviews)

Business Details

(410) 744-9406

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0441 in Baltimore offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On Rte 40 West In The Westpark Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6400 Baltimore National Pike, Baltimore, MD
21228, United States

Hours

Reviews

4.0
205 reviews
5 stars
146
4 stars
7
3 stars
5
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, efficient, and helpful, even during busy times.

Efficiency

The store is noted for its quick service, with many reviews highlighting the ability to handle long lines effectively.

Cleanliness

Customers appreciated the cleanliness of the store and the pleasant atmosphere.

Inconsistent Experiences

Some reviews mentioned poor service experiences, including rude staff and issues with package handling.

Pricing Transparency

There were complaints about unexpected charges for services like printing shipping labels.
  • SS
    Shannon Schofield
    2 days ago
    5.0
    Evey time I come into this store; which I come here quite often because I own a business . They are nothing but kind to me and they are very quick ! I never had an issue with this store ever in life . Also everybody knows exactly what they are doing as well .
  • LC
    Lauren Campbell
    Feb 9, 2026
    1.0
    This UPS location is awful—long lines (out the door), visible trash, packages stacked in the front blocking access to mailboxes, an unpleasant smell, limited tight parking and slow service in a dim, unwelcoming atmosphere. I brought an Amazon return with a QR code; the employee printed and taped the label, then charged me $3.18 for one page without warning. I did not pay and said I would come back after printing it myself, the label was thrown away. If I knew I had to pay $3 for a shipping label, I would of printed at home for a UPS pickup. I had just been to the nearby FedEx, where multiple labels were printed for free and the service and ambiance was night and day. If you have a choice, go to FedEx.
  • SS
    Srikar
    Jan 29, 2026
    5.0
    Best store ever.. Friendly employees and so patient with customers all the time even though the phone call to always…
  • GW
    Gary Wright
    Jan 22, 2026
    5.0
    Quick and friendly staff
  • RB
    Ryan B
    Jan 20, 2026
    5.0
    The 2 ladies at the front desk were phenomenal; prompt, courteous & very efficient despite how busy it was tonight (and it is busy here for a reason, as the workers are phenomenal, unlike the nearby FedEx Office location which is always empty, also for good reason). They got my items packaged very quickly, and with kindness as well. I would never go anywhere else to ship my items!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0441 in Baltimore offer?

The UPS Store #0441 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #0441 located?

It is located at 6400 Baltimore National Pike, Ste 170A, Baltimore, MD 21228, in the Westpark Shopping Center on Route 40 West.

Brand Certified Facts from The UPS Store

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Certified February 22, 2026Yext Knowledge Graph
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