Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5373 in Baltimore offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Southside Marketplace Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
155 reviews
5 stars
105
4 stars
6
3 stars2
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising the staff for being friendly and helpful, while others report rudeness and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, although there are complaints about long wait times and slow service during busy periods.
Staff Professionalism
While some employees are noted for their professionalism and dedication, others are criticized for their lack of knowledge and poor attitude, impacting the overall customer experience.
Store Management
There are concerns about management effectiveness, with some reviews highlighting poor training and organization among staff, leading to inconsistent service.
Cleanliness and Environment
The store environment is described as cluttered by some customers, which detracts from the overall experience.
- VBvalencia bernerNov 13, 20255.0Attempting to return a xfinity modem with minimal info. PERCY and Toni made it absolutely seamless, no hassles at all. Great service
- SDSam DSep 15, 20251.0Unfriendly/unprofessional employees 9/15/25 6:30 pm
- DDDyanne DunlapAug 31, 20255.0Professional.. Efficient. Helpful.
- ELEmily LutzJul 30, 20255.0Love this UPS Store. The workers here are helpful, efficient, and kind! I make all of my returns here. 10/10, love the staff at this location
- VPVincent PhamJun 4, 20251.0Amazon QR Codes did not scan and the employee had an attitude when I asked why it wasn't scanning.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5373 in Baltimore offer?
The UPS Store #5373 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #5373?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #5373 open on holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It operates regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #5373?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5373 provide mailbox rental services?
Yes, mailbox services including mailbox rentals for mail and packages are available.
How can I contact The UPS Store #5373 for inquiries?
You can reach them by phone at +1 410-625-0060 or by email at store5373@theupsstore.com.
Where is The UPS Store #5373 located in Baltimore?
It is located at 841 E Fort Ave, Baltimore, MD 21230, inside the Southside Marketplace Shopping Center.
Are there any dining options near The UPS Store #5373 in Baltimore?
Yes, nearby dining includes Buffalo Wild Wings, Subway, Kumari Restaurant (Indian cuisine), Dirty Dough Baltimore MD (bakery and smoothie bar), and Smoothie King cafe.
What nearby businesses can complement my visit to The UPS Store #5373?
Nearby businesses like Record Nations Baltimore offer printing and sign-making services, and Shred Nations provides shredding services which might be helpful for business needs.
Are there any nearby personal care services close to The UPS Store #5373?
Yes, RE SalonSpa and Usha Salon & Day Spa nearby offer hair, beauty, and skin care services which you might want to visit before or after your trip to The UPS Store.