The UPS Store

4.2
387 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6858 in Baltimore offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rotunda Shopping Center (Around The Corner From Mom's Market).

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
711 W 40th St, Baltimore, MD
21211, United States

Hours

Reviews

4.2
387 reviews
5 stars
285
4 stars
22
3 stars
5
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting exceptional service from specific employees.

Efficiency

Most reviews mention quick service and minimal wait times, with staff handling multiple customers effectively.

Pricing Concerns

Some customers expressed dissatisfaction with inconsistent pricing practices, particularly regarding additional charges for services like taping boxes.

Location Convenience

The store's location is noted as convenient, but there are complaints about inconsistent hours and issues with receiving packages.

Overall Satisfaction

Many customers express high satisfaction with their experiences, often stating they will return for future needs.
  • LJ
    Linda Johnson
    2 days ago
    5.0
    Pleasant professionalism of employees. Big smiles all around even though it was packed. I was on and out within 5 minutes even though there was a line from the counter to the door.
  • BR
    Blue Rose
    Nov 17, 2025
    5.0
    I was very satisfied with the customer service I received. The person that waited on me was very helpful and polite. She went that extra mile just to make sure that my documents were correct before faxing them.Excellent Customer Service!
  • CJ
    Cheryl Johnson
    Nov 12, 2025
    5.0
    Always friendly, professional and able to answer questions on the spot.
  • LW
    Li W
    Nov 12, 2025
    5.0
    The store offers notary services at a reasonable price ($8), Mon-Fri till 6pm, which is convenient.
  • JY
    Jacob Yeager
    Nov 1, 2025
    5.0
    UPS always makes shipping easy, fast, and at a competitive price. They were very friendly and found what I needed quickly!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6858 in Baltimore offer?

The UPS Store #6858 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6858 located?

It is located at 711 W 40th St, Ste 153, Baltimore, MD 21211, USA, inside the Rotunda Shopping Center near Mom's Market.