The UPS Store

4.2
392 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6858 in Baltimore offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rotunda Shopping Center (Around The Corner From Mom's Market).

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
711 W 40th St, Baltimore, MD
21211, United States

Hours

Reviews

4.2
392 reviews
5 stars
290
4 stars
22
3 stars
5
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick service and minimal wait times, even during busy periods.

Professionalism

The staff were noted for their professionalism and knowledge, handling various tasks competently.

Pricing Concerns

Some customers expressed dissatisfaction with inconsistent pricing practices, particularly regarding additional charges for services like taping.

Convenience

The location's convenience and range of services, including notary and shipping, were frequently mentioned as positive aspects.
  • GT
    Grace Toulotte
    2 days ago
    5.0
    Dee Dee is a great ambassador for your store. She helped me after I lugged in a large package in the rain!
  • MM
    Matt A (Matty)
    Dec 29, 2025
    5.0
    I want to give a huge shout-out to Antionette at this UPS store. After a high-value package went missing in the UPS logistics system for over 10 days with tracking errors, conflicting scans, incorrect delivered locations, and no progress/help from UPS corporate support (the tracking was wrong and a complete mess) Antionette took the time to actually look for it herself, found it, emailed me and held it to prevent RTS. She’s the reason the package was recovered. Thank you, Antionette, you really came through. Have a great New Year!
  • SY
    Shayna Yeager
    Dec 21, 2025
    5.0
    Quentin who helped me and normally helps me when I come in… you can tell he knows what he’s doing, he's so kind, and I’m always in and out of there in no time. I know working in that industry during the holidays must really test your patience too and he is so nice always. 10/10 service.
  • DS
    Denice “TipSee Pheen” Smith
    Dec 18, 2025
    5.0
    The customer service was very good for it to be a busy day and holiday season. The associate was polite while being quick and to the point. He was very helpful and got me on and out in record timing. I APPRECIATE HIM SO MUCH!
  • AJ
    Abriale Johnson
    Dec 17, 2025
    5.0
    I was able to get in and get out, the clerk handled my shipment with ease. He was friendly and efficient. I will be back to this location, very close to my job and the convenience was great.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6858 in Baltimore offer?

The UPS Store #6858 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6858 located?

It is located at 711 W 40th St, Ste 153, Baltimore, MD 21211, USA, inside the Rotunda Shopping Center near Mom's Market.