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Staples

4.1
(224 reviews)

Business Details

(410) 288-3391

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Baltimore, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7929 Eastern Avenue, Baltimore, MD
21224, United States

Hours

Reviews

4.1
224 reviews
5 stars
141
4 stars
35
3 stars
12
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Staffing Issues

Several reviews mentioned long wait times and inadequate staffing, particularly during busy periods, leading to frustration among customers.

Cleanliness

There were complaints about the cleanliness of the bathrooms, with some customers describing them as unsanitary and in need of maintenance.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment when specific items were out of stock.

Mixed Experiences

While many reviews were positive, there were also reports of poor service and unhelpful staff in certain situations.
  • SC
    S. C.
    Feb 1, 2026
    1.0
    I have been trying to drop off a Happy Return for two days. This is my fifth attempt and the line has been insanely long every time. I was here five minutes after it opened. Idk guys I don't run a store but maybe staff your store appropriately?? Hire and schedule enough people to handle your business. This is ridiculous.
  • SC
    Sarah Coursey
    Feb 1, 2026
    1.0
    The store has been open 7 minutes and this is the line for Happy Returns. It was out the door yesterday. HIRE ENOUGH STAFF TO MANAGE YOUR BUSINESS AND THEN SCHEDULE THEM. This is absurd and unreasonable.
  • TF
    Tyler Fleming
    Dec 28, 2025
    5.0
    Caleb 10/10 customer service! Keep up the Great work!
  • MC
    M.A.C. INC Commercial Construction
    Dec 24, 2025
    5.0
    Best please to get business cards and marketing materials. The Assistant Manager was super helpful and very knowledgeable. The store is close and the staff is friendly.
  • KS
    KATHY Stokes
    Dec 19, 2025
    5.0
    I love that I live right across the street from this Staples, it helps out so mu h when you're diagnosed with 4th stage breast and bone cancer and can't drive.So taking my packages over there by walking helps me out alot. Including UPS Parcels as well. Can't drive anymore so this comes in handy big time. And thank you employees with a lovely attitude and help when you need it. Very Clean also.

Frequently Asked Questions About Staples

What types of services does Staples in Baltimore, MD provide?

Staples in Baltimore offers printing, shipping, technology, travel, recycling services, design services, Amazon returns and pickup, and passport photos.

Where is Staples located in Baltimore?

Staples is located at 7929 Eastern Avenue in the East Point Mall, Baltimore, MD 21224.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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