Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Baltimore, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
272 reviews
5 stars
151
4 stars
51
3 stars
13
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of acknowledgment from employees.
Print Services
Many customers expressed frustration with the print services, citing delays, incorrect orders, and lack of staff knowledge.
Store Environment
The store is generally well-stocked and organized, with a good variety of products, but some customers noted issues with cleanliness and accessibility.
Staff Performance
While several reviews highlighted individual staff members who provided excellent service, there were complaints about overall staffing levels and management effectiveness.
Convenience
Customers appreciate the convenience of the location and the availability of various office supplies, but some experienced long wait times for service.
- CACynthia AusbyNov 12, 20251.0Im not sure why Staples offers Ipostal service. They have proved over and over its the least of the services they give attention too or care to improve this service. (IF it wasn't for not wanting to change address before my final move I would not be using them.)they continue to misplace or lose my mail with no concern over the importance of your mail. This reflects poorly on IPOSTAL as well. They should not contract them for business at all. They show i have mail and several trips over to find out they don't have it. IPOSTAL then charges me for storage, I haven't used or recieved. The manager I have encountered several times by the name of ERIC at STAPLES. continues t o prove he could care less and doesn't want to be helpful. He rather hide out at the register and talk through a walkie take to his employees pretty much saying I don't have answers and it's not important. What a waste of hired help. He literally looks at you like. Please go away. IPOSTAL please find another store to service your customers.
- SKSharifah KizitoNov 11, 20255.0Hello, I’d like to recognize Eric Dixon for exceptional service during my recent visit. He was professional, patient, and very knowledgeable, and he made the whole process smooth. Please pass along my thanks, he represents Staples extremely well.
- TDTina DickensNov 7, 20255.0Great Customer Service! Assistance as soon as I walked in the store! Cashier knew the exact aisle where my items were staged!!!! I was in the store less than 5 minutes! Kudos!!!!
- ETEllen TownsendNov 1, 20255.0I always visit this store. The staff is always, and I mean always friendly, efficient and so pleasant.I have always received the best.
- RKRobert KirknerOct 31, 20251.0Can't get a basic 8.5x11 color print order ready in 6 hours. What's the point of online pickup? One employee, several customers waiting around just trying to figure out how to use the printers
Frequently Asked Questions About Staples
What kinds of services does Staples in Baltimore offer?
Staples offers innovative printing, shipping, technology, travel, and recycling services.
Where is Staples located in Baltimore?
Staples is located at 5835 York Road, Baltimore, MD 21212, USA.
What are the Staples store hours?
Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples provide pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Baltimore?
Staples offers a variety of products including Chromebooks, laptops, printers, office supplies, office furniture, and cleaning supplies.
Which payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are recycling services available at Staples?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries.
Can customers use postal services near Staples in Baltimore?
Yes, the USPS post office is nearby, which can be convenient for additional mailing and shipping needs when visiting Staples.
What nearby wellness or medical services are close to Staples?
Charm City Wellness Collaborative and DaVita Bertha Sirk Dialysis Center are near Staples, ideal for combining health appointments with office supply or printing needs.
Are there any entertainment or arts venues near Staples?
Woodbrook Players theater and The Music Workshop are nearby, offering opportunities for arts and entertainment before or after your Staples visit.