Business Details
5835 York Road, Baltimore, MD
21212, United States
Certified by Staples • Feb 22, 2026
(410) 323-6235
Certified by Staples • Feb 22, 2026
https://stores.staples.com/md/baltimore/5835-york-road
Certified by Staples • Feb 22, 2026
About
Certified by Staples • Feb 22, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Baltimore, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Feb 22, 2026
Hours
Certified by Staples • Feb 22, 2026
Reviews
3.9
281 reviews
5 stars
158
4 stars
52
3 stars
13
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences were mixed; many praised helpful and friendly staff, while others reported poor service and lack of acknowledgment from employees.
Print Services
The print department received significant criticism for delays, errors, and poor communication, with several customers expressing frustration over unfulfilled orders.
Staff Recognition
Several employees, particularly Eric and Valerie, were frequently recognized for their exceptional service, indicating a few standout team members.
Store Environment
Customers generally found the store well-stocked and organized, but some noted issues with staffing levels during busy times.
- ATAileen TerryFeb 19, 20264.0I usually go here to return unwanted Amazon orders. The lines can be long, but doesn't usually take a long time. If it's backed up, it usually because a customer doesn't have their QR code available.
- DGDonshae GunterFeb 12, 20261.0Horrible customer service
- MFMichal FriesonFeb 10, 20265.0Came in just to get paper! Bought paper and the cashier was amazing!
- AAAbigail AppelFeb 2, 20265.0I have been a frequent customer for work over the past year, and I could not speak more highly of the printing department. Each and every staff member is exceptional. The work is always completed promptly, communication is clear and consistent, and I can always expect fantastic results. For a department that is consistently incredibly busy, their service and quality are truly phenomenal.
- AWAnne WalkerDec 24, 20255.0Genuinely helpful and courteous staff.
Brand Certified Facts from Staples
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Certified February 22, 2026Yext Knowledge Graph
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