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The UPS Store

4.0
(82 reviews)

Business Details

1290 Bay Dale Dr, Arnold, MD
21012, United States
(410) 757-1200
https://locations.theupsstore.com/md/arnold/1290-bay-dale-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1032 in Arnold offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bay Hills Shopping Center Off College Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
1290 Bay Dale Dr, Arnold, MD
21012, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:30 AM - 3:30 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
9/12/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.0
82 reviews
5 stars
58
4 stars
5
3 stars
1
2 stars
1
1 star
17
  • LB
    Linda B
    3 days ago
    1.0
    Service was extremely slow, waited 30min when there was only 4-5 people in front of me. Then I was charged $4 for a single line of tape. Edit to UPS's response: From reading other recent reviews, my experience was not uncommon. There was a system problem, but it didn't affect their ability to process the returns - they just couldn't print out the typical confirmation receipt. I've used Whole Foods Amazon returns for years now, there could be 15-20 people in front but it never takes more than 5-10min and I've never been charged outrageous fees.
  • DG
    Doug Goodwin
    Mar 15, 2026
    5.0
    Always very helpful
  • LW
    Liz W.
    Mar 9, 2026
    1.0
    The level of service at this store deteriorated rapidly under bumbling and inept new ownership. I've been a loyal customer since they opened decades ago but not anymore! I'm pretty sure a carrier pigeon with a blindfold on would be a more reliable way to send a package! Absolutely awfu!!!!! I miss the old employees who actually knew how to do their job. Go to Severna Park instead and save yourself a lot of time and aggravation.
  • HH
    Heather
    Jan 31, 2026
    1.0
    After years of being a patron here, I will take my business to ANY other UPS now, due to new management. This owner literally scolded me like a child for “sharing my tape” with two others who needed one piece of tape for their Amazon return. He reprimanded me as if I had done something abominable, even commenting on how he didn’t get his $2 from those customers now. This miser-like outlook will drive customers away. Penny wise and pound foolish.
  • JS
    Jamie Schindler
    Jan 29, 2026
    5.0
    I cannot say enough good things about the UPS Store in Arnold. Every time I come in, the experience is easy, efficient, and friendly, but what truly sets this location apart is the owner, Eric. Eric goes above and beyond to make sure customers are taken care of. He is knowledgeable, patient, and genuinely cares about providing great service. Whether it is shipping something important, handling a return, or answering questions, he always takes the time to help and make sure everything is done right. It is clear he runs his store with pride and sets a great tone for his team. The staff is consistently helpful, and the store is well organized and reliable. This is hands down the best UPS Store experience I have had, and I highly recommend this location to anyone in the area.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours for The UPS Store #1032 in Arnold?

The UPS Store #1032 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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