United States Postal Service

2.7
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1521 Ritchie Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1521 Ritchie Hwy, Arnold, MD
21012, United States

Hours

Reviews

2.7
47 reviews
5 stars
16
4 stars
4
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2
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1
1 star
24
  • BB
    Bowlochili
    Oct 11, 2023
    1.0
    Our company used this post office for 30 years. We mailed certified mail every two weeks which we dropped off. We had an arrangement where we would drop off and they would process the certified letters in-between customers or before the office opened. This arraingment was made as we would be in line for 2-3 hours while they processed the letters. 3 weeks ago we were told by Joanne that they could no longer accomodate us as they were short staffed. She then told us that we had to rearrange how we do business to satisfy their needs. Unfortunately we could not do this and decided to seek help with our mail elsewhere. Ended up going to the Severna Park post office and they processed our certified letters THE SAME DAY, IN AN HOUR AND A HALF. There was two postal employees who processed my work at Severna Park, the same amount that were at Arnold.
  • DC
    Del C.
    Jul 14, 2023
    1.0
    Got pretty much verbally assaulted when I came in with my box that wasn’t taped. Paid 3.99 for a roll of tape and they told me they would tape the box for me because they wanted to leave on time… no ma’am. I paid for the tape!! My friend attempted to return a package in which they said “that goes to UPS… you know the brown people.” What is that even supposed to mean Felt extremely disrespected to the point it was comical.
  • LM
    LadyDi M
    Jun 18, 2018
    5.0
    I was surprised at how close I am to this location. The service was fast, efficient and friendly. The look and feel of this PO is very modern and up to date.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.