United States Postal Service

2.4
65 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 821 Chesapeake Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
821 Chesapeake Ave, Annapolis, MD
21403, United States

Hours

Reviews

2.4
65 reviews
5 stars
15
4 stars
8
3 stars
2
2 stars
4
1 star
36
  • GG
    Gricelda Garcia
    Oct 7, 2025
    5.0
    Great customer service. Teresa and Tani are always so helpful.
  • AP
    Arnold PizzaBolis
    Sep 10, 2021
    1.0
    One of the worst customers service you will get if you ever vist this site basically the lady on the front is like rude … I am a bussiness owner and was dropping off my EDDM. So basically UsPS should stop EDDM..hope all is having same experience
  • MM
    Melly mel
    Feb 17, 2020
    1.0
    If I could I would give 0 stars. My family and I made a passport appointment Mid October for a trip we were taking at the very end of December. Our kids passports were stuck in processing for weeks at the passport center and we found out 2 weeks before our trip that the post office did not send in any of the supporting documentation that we had brought to them the day they completed the paperwork and sent out the passports. We then had to overnight supporting documents which was an additional charge. Once we finally got the passports back we had one day to obtain their Visa's which had to be rushed since there was no longer any time for normal processing. I contacted this post office location numerous times regarding my issue and they have done NOTHING. They have told me that someone (a supervisor) would call me regarding this issue and I have yet to hear from anyone. The customer service while I was going through this nightmare that this post office caused was non-existent. They could have offered some support and overnight-ed the documents free of charge since this all happened because of their inability to do their job and check their work for a service I paid them to do.
  • GR
    Gonzalo Del Risco
    Nov 16, 2019
    5.0
    Made an appointment for passport w/picture- it was fast and efficient. If you have your application and documents ready it will make everything that much smoother. The young lady who helped me (didn’t catch her name- she has a subtle lip piercing) was very nice & helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.