Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6643 in Aberdeen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
234 reviews
5 stars
151
4 stars
7
3 stars
6
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some customers praised the helpfulness and friendliness of staff, others reported rude and dismissive behavior from employees.
Efficiency
Several reviews highlighted issues with slow service and long wait times, particularly during busy periods, leading to frustration among customers.
Professionalism
There are concerns about the professionalism of staff, with reports of unprofessional behavior and lack of urgency in assisting customers.
Package Handling
Customers expressed dissatisfaction with package handling, including delays in delivery and issues with Amazon returns, indicating a need for improvement in this area.
Store Management
Some reviews mentioned poor management practices, including staff being treated poorly and a lack of clear communication regarding store policies.
- CVClifton Vail5 days ago5.0Greg gets 6 stars. I have anxiety bad from ths Army and was struggling to get my paperwork together to get notarized. He was super friendly and put me at ease. He made all my copies for my lawyer and took the time to explain all my shipping options. I appreciate employees who take thier job serious and does not look at people like a number.
- JCJessica CloudNov 7, 20251.0Slow and unprofessional
- TLTerry LarsonNov 3, 20251.0This place is a joke, always having to stand in a line with 5 associates working. This place needs better management or a manager needs to be on duty there to make it run more efficient. I was there today around 12:30 and the line was crazy. I left and came back. I still had to stand in line when I came back. I know you all do different things but 5 associates there, we should not have to stand in line just to return items.
- DJDebbie O. JoeOct 9, 20251.0I called this morning regarding a printing order I inquired about via email. When I called today, my intention was to complete the payment for the order, which I had already clarified through email. The person I spoke to initially gave me the incorrect pricing of $121 instead of what seemed to have been $13+, which I clarified based on my correspondence with the printing manager. He reviewed the emails and advised me to call back when the printing manager was in the office. I agreed and called back about 20 minutes later. When I called back, the person who answered was very unpleasant, even after I explained that I had called earlier and the reason for my call. She seemed eager to end the conversation, and I politely asked to speak with the printing manager since she was now available. After being placed on hold, the printing manager came on the line with a very disrespectful and condescending attitude. I tried explaining the situation regarding my print job, but she was dismissive and unwilling to listen. I expressed that I felt it was unfair to be treated this way by both staff members, as they had raised their voices and shown a lack of professionalism. She then abruptly stated, “I’m cancelling your order,” and hung up on me. I am still in shock over how I was treated. I have never experienced such unprofessional behavior in my life. I will be reporting this location to the corporate office and hope they review the recorded calls, as this behavior is completely unacceptable.
- MAMegan Mihaly (Auriel)Oct 7, 20252.0Wondering if this is the location where my package arrived, got stuck on processing and never got delivered? Thank God Amazon reshipped the items. Not sure what happened to the original but they were supposed to have arrived much sooner. Amazon told me to keep the original if it does arrive but I do not expect it to if it got broken, or they send it back. Hoping this does not become the norm. Edit: It never arrived. Nor did emailing UPS help. Shocking lol.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Aberdeen offer?
The UPS Store in Aberdeen offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and other small business services.
Where is The UPS Store located in Aberdeen, MD?
It is located at 1013 Beards Hill Rd, Ste 101-M, Aberdeen, MD 21001, USA.
What are the regular business hours of The UPS Store in Aberdeen?
Monday to Friday, it is open from 8:30 AM to 7:00 PM, and on Saturday from 9:30 AM to 4:00 PM. The store is closed on Sundays.
Is The UPS Store in Aberdeen open on public holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Aberdeen provide mailbox rental services?
Yes, mailbox services including mailbox rental are available at The UPS Store in Aberdeen.
Can customers get documents notarized at The UPS Store?
Yes, The UPS Store offers notary services to customers.
What nearby places can help customers visit The UPS Store more easily?
The Aberdeen Chamber of Commerce is nearby and could provide local information to visitors, making it easier to find The UPS Store.
Are there any nearby dining options near The UPS Store in Aberdeen?
Yes, Ledo Pizza and Miss Sai Gon Pho & Boba are nearby restaurants offering Italian, pizza, and Vietnamese cuisine respectively, perfect spots for a meal before or after visiting the store.
What nearby businesses can complement my visit to The UPS Store?
Nearby businesses like Anvoye Marketing LLC for marketing services, Shred Nations for shredding services, and AT&T Store for telecommunications needs can complement your visit to The UPS Store.