Virgin Plus

4.6
155 reviews

About

Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop

Location

Virgin Plus
1485 Portage Ave, Winnipeg, MB
R3G0W4, Canada

Hours

Reviews

4.6
155 reviews
5 stars
132
4 stars
9
3 stars
4
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Asfiya, for their exceptional service, patience, and helpfulness.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.

Positive Experiences

Overall, customers reported positive experiences at the store, often mentioning quick service and great deals.

Staff Recognition

Several customers specifically recognized individual staff members, such as Asfiya, Dallas, and Hasan, for their outstanding assistance.

Mixed Feedback

While most reviews were positive, there were a few mentions of negative experiences, particularly regarding service delays or miscommunication.
  • NG
    Nazma Garcia
    Jan 2, 2026
    5.0
    I had a great experience at the Virgin Mobile store in Polo Park thanks to Shubh. She was very informative, professional, and took the time to help me find a phone plan that was the perfect fit for my needs. I really appreciated her patience and knowledge. Excellent customer service!
  • VS
    Violeta Seib
    Dec 13, 2025
    5.0
    Shub was instrumental in moving my prepaid account from my old flip phone to my new flip phone. She was amazing. So helpful and patient. She is the main reason we would come back to Virgin Mobile!
  • KV
    KRINA VALAND
    Dec 12, 2025
    5.0
    Amazing customer service especially asfiya was amazing and made the process so effortless. I wasn’t stressed at all and I bought a phone just like that under 30 minutes. Highly recommend!!!
  • FS
    Fatou Seye
    Nov 11, 2025
    5.0
    Asfiya
  • KT
    Kpandi Tucker
    Oct 10, 2025
    5.0
    The attendants were all so nice and accommodating. Shout out to all virgin staff !!!

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at CF Polo Park?

Virgin Plus at CF Polo Park is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Where is Virgin Plus located within CF Polo Park?

Virgin Plus is located at 1485 Portage Ave, Level 1, CF Polo Park, Winnipeg, MB, R3G0W4, Canada.