Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Winnipeg in Winnipeg offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Numerous customers reported failed delivery attempts, with drivers not contacting recipients or making false claims about delivery attempts.
Customer Service
Many reviews highlighted poor customer service, including difficulty reaching live agents and unhelpful responses from staff.
Staff Performance
While some staff members received praise for their helpfulness, there were consistent complaints about untrained or unprofessional employees.
Overall Satisfaction
Overall, customers expressed significant dissatisfaction with DHL's service, citing delays, lack of communication, and unmet expectations.
LV
Lord Valdemort
Jan 5, 2026
1.0
DHL, you pathetic joke of a courier—premium prices for snail-pace disasters.
Drivers fake “attempts” without leaving the van, then chuck boxes like frisbees over fences into bushes or rain.
Packages globe-trot for weeks while tracking lies bolder than a politician.
Customer service? Endless bots and zero fixes. Absolute trash.
TK
Tej Karandhawa
Dec 23, 2025
1.0
Very very horrible service . I had paid $100 + for express delivery charges . I have my medicine in my parcel and i live in rural area . The drivers are coming around 7 am in morning and i have given address of my workplace and it open at 9.30 am . I had made multiple request that i need my delivery after 10 am in morning but still driver came too early in morning three times and not even calling . Worst experience ever worst
SM
selam mebrahtu
Dec 19, 2025
1.0
They even don't do buzz or call, then they oh sorry we tried to delivery your package but no one at home but I am all day at home are you kidding me
RH
roanzel hiceta
Dec 3, 2025
5.0
Ms . Jola is really a great help . And Ms rachel is very accommodating. All staff are great help. Thanks dhl
AS
Azad Samo
Nov 20, 2025
5.0
I walked in and I met a very friendly people Rachelle and Jerry who helped me and make my visit an excellent experience.
Frequently Asked Questions About DHL Express Service Point Winnipeg
How much does it cost?
DHL Express makes international shipping affordable. Cost is dependent on the weight and size of the shipment, as well as the destination country. Our Express Easy product includes preset pricing determined by the box size used.
How long will it take to get there?
Transit times are dependent on the destination country and Customs requirements.
Can the shipper pay for any duties and taxes incurred?
Depending on the shipment, there could be duties and taxes that must be paid by the receiver at the destination, and not by the shipper, as per local regulations.
Can I ship to a P.O. Box?
No, DHL does not ship to P.O. Boxes
Can I ship medication?
Certain types of medications may be shipped to specific countries. An agent at the DHL Express ServicePoint will be able to help you determine whether any action is required depending on your destination country.
Can I ship domestic?
Yes. Beginning in May 2025, DHL Express Canada has expanded its services to include nationwide domestic shipping. Customers can now send documents and packages within Canada, supported by the same reliable network and service standards that define our international deliveries.
What are the size/weight restrictions?
Shipment weight should not exceed 30 lbs. *Note: This is for pop-up locations only.
What are the operating hours for DHL Express Service Point Winnipeg?
The location is open Monday to Friday from 9:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Winnipeg accept deliveries and pickups?
Yes, this location offers delivery services.
Can I ship packages domestically within Canada at this location?
Yes. Starting in May 2025, DHL Express Canada expanded services to include nationwide domestic shipping.
Is medication allowed for shipping through DHL Express Service Point Winnipeg?
Certain medications may be shipped to specific countries. An agent at the ServicePoint can assist you depending on the destination country.
What payment options are accepted at DHL Express Service Point Winnipeg?
They accept AMERICANEXPRESS, APPLEPAY, MASTERCARD, and VISA.
What are the size and weight restrictions for shipments at this location?
Shipment weight should not exceed 30 lbs; note this restriction applies to pop-up locations only.
Does DHL Express Service Point Winnipeg have wheelchair accessible entrances?
Yes, the location features a wheelchair accessible entrance.
What nearby businesses can customers visit when visiting DHL Express Service Point Winnipeg?
Nearby businesses include Summers Equipment Inc, Intel Auto Group, and Eskimo Point Lumber Supply, which might be useful for business or automotive needs.
Are there automotive services near DHL Express Service Point Winnipeg?
Yes, Intel Auto Group, a car and automotive dealer, is located nearby and can be useful for customers needing automotive services.
What other service centers are located near DHL Express Service Point Winnipeg?
Nearby you can find Dynamex, another shipping and transportation service, as well as Reliable Tire Recycling for tire and recycling needs.