Bell MTS

4.5
261 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.

Location

Bell MTS
1225 St. Mary's Rd, Winnipeg, MB
R2M5E5, Canada

Hours

Reviews

4.5
261 reviews
5 stars
217
4 stars
13
3 stars
3
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Emmanuel, AJ, and Ruth for their exceptional service.

Technical Support

Several reviews noted that staff provided effective assistance with technical issues and phone setups, making the process easier for customers.

Billing Issues

Customers expressed frustration over billing problems, including unexpected charges and lack of communication regarding promo expirations.

Store Experience

The St. Vital location received positive feedback for its friendly atmosphere and efficient service, with many recommending specific employees.

Product Knowledge

Staff were frequently commended for their knowledge about products and services, helping customers make informed decisions.
  • MD
    Minesa Dautovic
    2 days ago
    5.0
    Chris W. at St. Vital MTS store was very helpful and patient since we had to transfer phones at the store and trade in old one so all that was done in very efficient way and our daughter is enjoying her new phone already. Chris also explained everything in details and made sure we understood what was signed.
  • JB
    Jonathan Braun
    2 days ago
    5.0
    Very happy with my experience there the other day. Emmanuel helped me set up my new plan and he was very personable and did a great job explaining everything through the process, so that i was informed on my purchase. Certainly one of the best experiences ive had at any bell store!
  • SG
    Shannon G
    2 days ago
    5.0
    Emmanuel is amazing!! So knowledgeable and friendly. Best experience getting a new phone ever.
  • LF
    Lindsey Fehr
    Nov 15, 2025
    5.0
    AJ made what is usually a dreaded experience very pleasant. AJ took extra time with us and made sure we understood everything and made sure to highlight offers I was able to access. I would not only be very happy to go through her again but I would encourage anyone I know to ask for her!!! She is definitely a huge asset to your company!
  • AF
    Abbygail Fehr
    Nov 15, 2025
    5.0
    Anj was absolutely fantastic in every way! She was eager to help us, kind, professional (she even asked us questions other staff in the past never have which helped us make decisions) personal, and provided so much helpful information. 10/10 in every way :)

Frequently Asked Questions About Bell MTS

What products and services does Bell MTS offer at the St. Vital Centre location?

Bell MTS at St. Vital Centre offers Bell Mobility products like smartphones and tablets, Bell Satellite TV, Bell Internet, Bell Home Phone, and Bell Total Connect services.

Where is Bell MTS located and what are its store hours?

Bell MTS is located at 1225 St. Mary's Rd, Level 1-45, Winnipeg, MB R2M5E5, inside St. Vital Centre. It is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 18:00.