Bell MTS

Reviews

• AU

  Ashima Uppal

  3 days ago
  5.0
  Loved the service, got great deals. Thanks to Sanchit and Joe. Would 10/10 recommend to pay a visit and let them help with your needs.
• AD

  Aliza Delwar

  Feb 20, 2026
  1.0
  Our phones were disconnected today without any proper notice. Bell had only sent us one paper notification in December during the busy holiday season. Only one phone call was made from an 1 800 number asking us to call back without any warning of them disconnecting our service. Obviously you wouldn't take calls from 1 800 numbers due to the increase of scams. They told us after the disconnection that they expect us to pay the full bill monthly. We have always made partial payments. On top of that Bell bills you a month in advance. We used to have pre-auth on the account but we noticed that the bills were not the fixed amount so we moved to partial payments. We decided not to pay any bills without reviewing the bills every month. They are applying draconian laws and many low income families will not be able to pay bills in this manner. The fact that they are expecting full payment of monthly bills was never communicated with us. In addition cell phone and internet bills are skyrocketing compared to other western countries. Canadians pay a lot more for these services compared to our neighbours. BellMTS service has been deteriorating for a very long time. Calls keep dropping, horrible service and prices keep going up. I remember the good old days of having the MTS cell phone and internet. There was a lot more flexibility and the conservative government completely destroyed that service.
• HR

  Huda Rajani

  Jan 10, 2026
  3.0
  Something was off w/ the guy working there.
• ME

  Mr. Exit

  Dec 30, 2025
  5.0
  Jericho..Thankful for your hospitality.You did a great job.So glad that you help us with a good deal today. Surely recommend you to our friends.
• RR

  Roger

  Dec 2, 2025
  1.0
  Customer service at mts is none exsistant been having trouble for two weeks now and they sent a new box it worked for two days once a tech person came to connect it it's now Tuesday and again there is no reception I'm waiting to hear from a manager but I won't hold my breath seems like my only choice will be to get service from another supplier

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