Bell MTS

3.7
200 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.

Location

Bell MTS
393 Portage Ave, Winnipeg, MB
R3B3H6, Canada

Hours

Reviews

3.7
200 reviews
5 stars
115
4 stars
17
3 stars
15
2 stars
5
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Jerico, Christine, and Dallas for their exceptional service.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service, especially regarding issues with service disconnections and billing problems.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to explain products and services clearly, making the purchasing process easier.

Service Issues

Several reviews mentioned significant issues with service installations and follow-ups, indicating a need for improvement in operational efficiency.

Overall Satisfaction

Despite some negative feedback, many customers expressed overall satisfaction with their experiences, particularly in-store interactions.
  • KS
    Kyler Skead
    2 days ago
    5.0
    Nick helped me on the phone. Came into the store and upgraded mobile device with Joe. Very helpful and we joked around a bit. Bit very helpful.
  • FF
    Fred
    Nov 15, 2025
    5.0
    You have great people down at Portage place especially Joe.
  • TD
    Trevor Diment
    Nov 8, 2025
    5.0
    Had a great experience working with Joe to get a new phone and wifi set up, he made it a very smooth and pleasant experience. Will be going back.
  • JA
    Jordyn Arklie
    Nov 8, 2025
    5.0
    Had a great experience working with Joe he helped us get our wifi set up in our new place super fast and stress free!
  • BW
    benjamin wattman
    Nov 5, 2025
    5.0
    Amazing service today from BellMTS, as usual. Special thanks to Sanchit, who did a GREAT customer service, very professional, organized, and followed up until it was finished “all the way” Thank you Sanchit!

Frequently Asked Questions About Bell MTS

What services does Bell MTS at Portage Place offer?

Bell MTS offers personal and business communication services including mobile phones, tablets, satellite TV, internet, home phone, and smart home security.

Where is Bell MTS located?

Bell MTS is located at 393 Portage Ave, Level 1-143, Portage Place, Winnipeg, MB, R3B3H6, Canada.