Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.
Location
Hours
Reviews
4.4
282 reviews
5 stars
220
4 stars
15
3 stars
8
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, particularly highlighting employees like Sheila, Lammii, and Cryst.
Mixed Experiences
While several reviews commended the service, there were notable complaints about specific employees being rude or unhelpful, particularly Bob and a young female employee.
Efficiency
Customers appreciated the quick service and efficiency in handling transactions, with many noting that they were in and out of the store quickly.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers find the right plans and devices to meet their needs.
- RARico AckermanJan 5, 20261.0You would think a persons essential needs come first before a phone service. My complaint is something I’d like to post here as I am disappointed in the service Bell had to offer. On exactly January 1st, my partners account was charged over $300 for a contract that ended. The issue here is that he needed to pay RENT on the same day. We called Bell customer service explaining our situation and they could not process a refund simply because it was “prepaid” and that “there was nothing they could do.” There are two things wrong here, you could not process a refund for someone who could have been evicted, and there was something you could’ve done! We were extremely reasonable in asking for another way to pay at a later date as well. I’m appalled by the lack of integrity. We are putting in a complaint in to the CCTS. This is not the first time Bell has disappointed customers and it’s definitely starting to show.
- CFCindy FinlaysonJan 3, 20265.0Sheila was amazing! She was so helpful and informative with all the deals and how to set up our phones. She was personable and so pleasant to deal with. She helped the whole family. Thank you Sheila.
- HBhamon barlowJan 3, 20265.0Sandeep was amazing. He went above and beyond to help me save lots of money. I didn’t come for what I left with and I left super happy and blessed for this visit. Thx bell.
- MPM PhamDec 29, 20255.0Sheila was amazing - My fiancée and I were looking to upgrade our phones before our trip to Japan - She walked us through new rate plans and different devices that served our needs 10/10
- MNMallory NeillDec 27, 20251.0I am extremely disappointed with the customer service I received at Bell MTS at Polo Park. The first guy that was helping me left in the middle of upgrading two new phones and returning two leased phones because his shift was over. While he was helping me, it was clear that he didn’t want to help me with the transfer, only wanted to make the sale and then have me leave. Then he disappeared. I didn’t quite know what was going on but a different guy came to check on me. He didn’t know that I had to phones to return. He seemed very annoyed to be helping me. He returned one phone, had me sign paper and then disappeared. I was unsure of why he didn’t help me with the second phone and went to look for him. He had started making another sale with someone else. It was unbelievable. I basically had to chase him to return the second phone. If I would have not pursued having the old phones returned, I would have ended up owing $600 on my bill.
Frequently Asked Questions About Bell MTS
What products and services does Bell MTS offer at the CF Polo Park location?
Bell MTS at CF Polo Park offers smartphones, tablets, connected devices, accessories, satellite TV, internet, home phone, and smart home security services.
Where is the Bell MTS CF Polo Park store located?
The store is located at 1485 Portage Ave, Level 1-162A, Winnipeg, MB R3G0W4, inside CF Polo Park.
What are the store hours for Bell MTS at CF Polo Park?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment options does Bell MTS accept at the CF Polo Park location?
They accept American Express, Android Pay, Cash, Mastercard, and Visa.
How can I contact Bell MTS at CF Polo Park?
You can reach them by phone at +1 204-480-3004.
What brands does Bell MTS CF Polo Park carry?
They carry Bell Mobility, Bell Satellite TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What nearby coffee shops can I visit before or after shopping at Bell MTS CF Polo Park?
Nearby coffee shops include Teavana, Second Cup, and DAVIDsTEA, perfect for a relaxing break during your visit.
Are there other mobile phone stores near Bell MTS at CF Polo Park?
Yes, Lucky Mobile and Mobile Klinik are nearby mobile phone stores for additional services or device options.
What shopping options are available near Bell MTS CF Polo Park?
You can explore Polo Park Shopping Centre, Zellers department store, and fashion stores like RW&CO., Hot Topic, and Bentley nearby.
Can I find any health or beauty services near Bell MTS at CF Polo Park?
Nearby you can find Steel n ink Polo park tattoo and beauty spa, Kiehl's cosmetic supply, Saje Wellness, and Lotus Vision Care optometrist.