Bell MTS

4.1
362 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.

Location

Bell MTS
1555 Regent Ave W, Winnipeg, MB
R2C4J2, Canada

Hours

Reviews

4.1
362 reviews
5 stars
248
4 stars
30
3 stars
18
2 stars
10
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like JR, Kazi, and Bik.

Mixed Experiences

While some customers had excellent service experiences, others reported issues with service quality and communication, particularly regarding phone support.

Sales Issues

Several reviews mentioned dissatisfaction with sales practices, including upselling and lack of options presented to customers.

Store Environment

Some customers noted a chaotic store environment with employees not being attentive or responsive to customers.
  • RH
    Roman Huculak
    Jan 4, 2026
    5.0
    Shinji was very helpful and informative, I left with piece of mind and a great new phone and plan
  • CB
    carolyn boisjoli
    Dec 31, 2025
    5.0
    I'd like to say that J.R was so wonderful at explaining things for me to understand, and amazingly helpful. Plus he has a wonderful way of talking to people respectfully and with humor.
  • AG
    Ashley Guindon
    Dec 28, 2025
    5.0
    JR was wonderful! Helped us get a new phone on a very busy day and made sure everything worked for us prior to signing anything. He was very kind, knowledgeable, efficient, and understanding!
  • CW
    Cheryl Winkler
    Dec 28, 2025
    5.0
    JR was a fantastic rep at KP mall. Very knowledgeable, personable and made it a very fun experience. I will recommend him.
  • BB
    Brett
    Dec 17, 2025
    5.0
    Prabh helped me find the best mobile phone solution while taking his time to explain each scenario and option. He was clearly very knowledgeable about the products and services he was offering. Highly recommend speaking with Prabh for your next purchase/upgrade.

Frequently Asked Questions About Bell MTS

Where is Bell MTS located in Winnipeg?

Bell MTS is located at 1555 Regent Ave W, Level 1-K11, in Kildonan Place, Winnipeg, MB R2C4J2, Canada.

What are the operating hours of Bell MTS at Kildonan Place?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary.