Bell MTS

4.1
345 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.

Location

Bell MTS
1555 Regent Ave W, Winnipeg, MB
R2C4J2, Canada

Hours

Reviews

4.1
345 reviews
5 stars
232
4 stars
30
3 stars
18
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like JR, Franck, and Bik for their exceptional service.

Service Issues

Several reviews mentioned difficulties with service, including long wait times for phone support and issues with equipment returns.

Store Experience

Customers reported mixed experiences in-store, with some noting a lack of attention from staff during busy times, while others appreciated the thorough assistance they received.

Product Availability

Customers found a good selection of products and plans, but some expressed dissatisfaction with pricing and upselling tactics.

Management Response

Positive mentions of management, particularly Sarah and Diana, who were noted for resolving issues and providing excellent customer service.
  • TP
    Tyler Pruden
    1 day ago
    5.0
    JR was very helpful with setting us up with some new wifi, highly recommend going there if you are looking for great customer service and great deals
  • KR
    Kathy Reimer
    3 days ago
    5.0
    Kazi was very helpful and very knowledgeable did a great job 😊
  • RW
    Richard Wiebe
    4 days ago
    5.0
    Katie was amazing very informative and helpful Bell Mts is fortunate.to.have him as an employee thanks Kazi for all your terrific assistance..
  • DD
    David Dupont
    Sep 11, 2025
    5.0
    Great service. Very helpful
  • YT
    Yauk Tum
    Aug 27, 2025
    5.0
    Spoke with "Frank" to get more info on basic plans and smart phones. He was kind, patient and very helpful and displayed the type of real customer service that is so hard to find these days. Thank you so much, Frank!!

Frequently Asked Questions About Bell MTS

Where is Bell MTS located in Winnipeg?

Bell MTS is located at 1555 Regent Ave W, Level 1-K11, in Kildonan Place, Winnipeg, MB R2C4J2, Canada.

What are the operating hours of Bell MTS at Kildonan Place?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary.