Bell MTS

3.9
227 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best national network. Find out about Canada’s best satellite TV service and smart home security.

Location

Bell MTS
2305 Mcphillips St, Winnipeg, MB
R2V3E1, Canada

Hours

Reviews

3.9
227 reviews
5 stars
148
4 stars
16
3 stars
10
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Sarah, Ravi, and Aman.

Sales Experience

Several reviews noted positive experiences during the sales process, with staff providing clear explanations and assistance in selecting plans and devices.

Long Wait Times

Some customers expressed frustration with long wait times for service, with reports of being overlooked or waiting excessively without assistance.

Inconsistent Service

There were mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced dismissive or rude behavior from staff.

Technical Support Issues

Customers reported dissatisfaction with technical support and installation services, citing unorganized processes and lack of follow-up.
  • KC
    Kristine Cruz
    2 days ago
    5.0
    Navneet is the best - we had a very good experience. She is very pleasant and efficient to deal with - we were in and out of the store within 30 mins (2 phone upgrades) Keep up the good work.
  • KG
    Karina Gasiorek
    4 days ago
    5.0
    Simran is so friendly and extremely efficient! Very knowledgeable and patient. Answered all are questions and we felt well taken care of. Definitely recommend going to her for your mobile and internet needs. Thank you!!
  • SB
    Sandi Baranoski
    6 days ago
    5.0
    We received excellent service from Navneet. She was knowledgeable, efficient, patient, cheerful and kind. Thank you Navneet!
  • DB
    Dennis Blanchette
    6 days ago
    5.0
    Excellent customer service at Bell Garden City by Simran and Shaffy. I would highly recommend this store for customers wanting to upgrade their phones.
  • JJ
    Jem Junio
    Nov 6, 2025
    5.0
    Best Sales person ever assisted me “ Harsh” from Bell Mts Garden City!!! Good Job guys!!! THANKS a lot!!!very satisfied !!!

Frequently Asked Questions About Bell MTS

Where is the Bell MTS store located?

Bell MTS is located at 2305 Mcphillips St, Level 1, Winnipeg, MB, R2V3E1, inside the Garden City Shopping Centre.

What are the opening hours of the Bell MTS store at Garden City Shopping Centre?

The store is open Monday to Friday from 10:00 to 21:00, Saturdays 10:00 to 18:00, and Sundays 11:00 to 18:00. It has special holiday hours on November 11 (13:00 to 21:00) and November 28 (08:00 to 21:00).