Bell MTS

Reviews

• ML

  Maryna Lieonova

  Mar 15, 2026
  5.0
  Perfect service! Ten answered thousands of my questions patiently!
• LQ

  Luis Quizon

  Mar 6, 2026
  5.0
  Richard helped me grab a new phone after I broke mine today. Super nice guy, really helped me out by breaking down the credits and promos to give me the best discount possible. Ended up grabbing the Pixel 10 and my monthly's even lower than what I had. Super glad I chose to swing by this specific location today!
• DD

  Dale Dough

  Jan 8, 2026
  5.0
  James was very helpful, friendly, and patient with us as we picked out our phone and plan. Give that man a raise.
• RA

  Rico Ackerman

  Jan 5, 2026
  1.0
  You would think a persons essential needs come first before a phone service. My complaint is something I’d like to post here as I am disappointed in the service Bell had to offer. On exactly January 1st, my partners account was charged over $300 for a contract that ended. The issue here is that he needed to pay RENT on the same day. We called Bell customer service explaining our situation and they could not process a refund simply because it was “prepaid” and that “there was nothing they could do.” There are two things wrong here, you could not process a refund for someone who could have been evicted, and there was something you could’ve done! We were extremely reasonable in asking for another way to pay at a later date as well. I’m appalled by the lack of integrity. We are putting in a complaint in to the CCTS. This is not the first time Bell has disappointed customers and it’s definitely starting to show.
• CF

  Cindy Finlayson

  Jan 3, 2026
  5.0
  Sheila was amazing! She was so helpful and informative with all the deals and how to set up our phones. She was personable and so pleasant to deal with. She helped the whole family. Thank you Sheila.

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