The UPS Store

Reviews

• JH

  Jean Hodgkins

  Apr 22, 2026
  1.0
  Very rude! There was no where to park so I backed into the only space which was partially in front of the door. I got on line, and when I was next in line they made me go out to move my car which was not blocking foot traffic. I asked to be helped first they refused. I move my car over 2 feet to the left and got back in line, loosing my place. When I showed the info to return an item and shipping label on my phone I was told they could not print but if I wanted to pay $3 I could again get out of line, pay and print and then they would help me. I walked out went home and printed the label. My time is valuable and the way I was treated and the laziness and rudeness of staff has left a bad taste in my mouth. I do not like using this service unless I have no other options.
• JC

  jakelin claude

  Apr 11, 2026
  5.0
  El Chico de customer service was really nicely and kind
• JM

  Jakelin Claude Mercedes

  Apr 11, 2026
  5.0
  The person in customer service was really nicely and kind.
• MM

  MissTaylor617

  Mar 13, 2026
  5.0
  I haven't always had a great experience here, I can't lie, however I'm walking out of there now having continued quality fast and pleasant customer service! I am here often because I am a consumer of Amazon and where Amazon has been slacking big time lately, hence the need for the UPS Store, I have had to return things constantly! In the recent months, the young men that have been working at the counter have not only been effective and exceptionally fast with service but they're always kind and friendly despite how busy they may or may not be. The last two transactions I had were of multiple returns, today was 4, Tuesday was 11! Both times I was in and out of the store in less than 7 minutes! Unreal! I ALWAYS make sure to acknowledge how great they're doing because it wasn't always like this. I also do things like despite Amazon saying "no package needed", I pack my returns and usually seal them too and remove any stickers, eetc.It helps. And they help me! Thank you guys I see you working hard!
• WW

  walid wis

  Feb 24, 2026
  1.0
  I've been in this store so many times every time they trying to sell you boxes for shipping.and they will argue with you. but this is the original box . no NO it doesn't have the old label and so on and so on so you need a new box scanning

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