United States Postal Service

2.4
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1049 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1049 Main St, Worcester, MA
01603, United States

Hours

Reviews

2.4
47 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
4
1 star
27
  • JV
    Jasmine Velez
    Nov 29, 2025
    1.0
    The lady won’t mail your mail. Too busy on her phone. Told me to go to UPS. Just close this store down. Useless.
  • WV
    Webster Square Vision
    Nov 18, 2025
    5.0
    Short of it: -The staff is always very welcoming. -There is almost never a wait. -Centrally located at the end of Park Ave/Main St/Stafford St. Outside of the irregular hours, I can't seem to figure out why this place is getting so much negative feedback! Both ladies in there are extremely pleasant and always greet me with a smile when I come in for services. Not only are they kind, theres almost ALWAYS zero wait, unlike other post offices in the city. This place is right down the street from my job so it's super convenient for when we need to ship out frames, returns, or other packages. Please show the staff inside the same kindness they have always shown me!
  • SK
    Sohum Kapadia
    Apr 13, 2024
    1.0
    I have visited this place twice for mailing my tax documents (2022 and 2023), The woman at the counter is really RUDE. She does not know how to talk to people. As an international student, I was not aware how it works, and the woman makes you feel as if you are dumbest person alive. She says " Every time you visit at the last moment and hurry", when I asked for the fastest service available. Seriously!! It is not her business to tell me when to do my taxes. Please don't visit this place if you are having a good day! It won't stay the same.
  • LN
    Louis Nguyen
    Jan 6, 2024
    1.0
    The woman was really rude and bad attitude 2 times I came in to ship. Lacks good customer service skills. Don’t know why she’s still working there. Never come here again!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.