Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.1
(92 reviews)

Business Details

462 Washington St, Woburn, MA
01801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 462 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
462 Washington St, Woburn, MA
01801, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

3.1
92 reviews
5 stars
44
4 stars
5
3 stars
0
2 stars
3
1 star
40
  • AV
    Angela Del Vecchio
    3 days ago
    5.0
    Chris was great in helping me apply for my passport. Very personable, walked me through each step he was doing, ensured I was all set with my documents and made sure my picture looked great before printing it. Great experience with him!
  • AH
    Andrew H
    6 days ago
    5.0
    Amit was one of the nicest employees I’ve ever had to help me
  • MM
    michael myette
    Apr 6, 2026
    5.0
    Awesome post office and all employees are great thank you
  • RD
    Robert Davis
    Mar 28, 2026
    5.0
    Open till 6:30p. Yhats a first for me
  • SM
    Samuel MacMunn
    Mar 6, 2026
    1.0
    Very Disappointing Experience I visited this location on Thursday afternoon trying to locate a package. I had driven over two hours to get there after speaking with USPS customer support, who suggested that the package might be at this post office. The issue began because the sender accidentally used the wrong ZIP code, something I wasn’t aware of initially because I had only been told that the USPS receipt showed a different destination. When I arrived, the front desk staff were polite and did their best to help search for the package, which I appreciated. After some time, they suggested that I speak with the manager since he might be able to assist further. Unfortunately, my interaction with the manager was very unpleasant. He was dismissive from the start and told me to simply leave my name and number so they could call me the next day if the package turned up. I explained that I had driven over two hours and was willing to wait if there was a chance it could be located that day. After waiting about 45 minutes, the manager returned and became extremely confrontational, raising his voice and accusing me of lying about the package being there. I remained calm and explained that I was only going off the information USPS customer support had provided. Despite that, I was told I was wasting his time and asked to leave. Overall, the situation was very frustrating and disappointing. While the front desk staff were helpful and courteous, the interaction with the manager was unprofessional and made an already stressful situation much worse. Unfortunately, judging from other reviews of this location, it appears that issues like this have been raised before without improvement. If others experience similar problems, I recommend contacting the USPS customer support line so the situation can be properly documented and addressed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others