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Visit your local Post Office™ at 462 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
People were very very helpful. Did not expect that they go to the extra mile to solve my issue, although they were busy. Did not expect this cooperation. They are alll good stuff the employees and the supervisor
SB
Siddharth Bhoraskar
Sep 4, 2025
1.0
Worst USPS experience ever.
Both employees at this location were rude, unprofessional, and came across as borderline racist. I had an appointment at 12:30, was forced to wait 45 minutes while walk-ins were prioritized, and then turned away for “missing documents” that are not required to process the application. At my next appointment, a different employee denied service again—this time claiming we didn’t have a document that we could have been provided in few minutes.
This behavior is unacceptable and discriminatory. USPS management needs to address the way customers are treated at this location.
CL
CAROL Linah
Aug 19, 2025
1.0
I don’t usually do reviews on people. But the guy ABDUL at the passport kiosk is very rude.. he needs to be educated about customer services courtesy.
JK
J K
Aug 4, 2025
1.0
I’m having the worst ever experience with this USPS in woburn, we moved out of woburn since may, we submitted mail forwarding and paid for extra length of time to ensure we get our mail to the new address, however, we lost important 9 packages so far, we met with three different managers/supervisors at that office, each one would promise a resolution going forward and to talk to the mail guy, but nothing changed,
In addition to mail forwarding, we have put all our mails on hold in that office by so we can pick them up every week, nothing changed.
Two managers talked to the “unresposible” mail guy to hold on all mails, don’t deliver them, nothing changed as well.
I went personally four times to that office, nothing changed!
I’m sorry to say it, Trump was right, this USPS has to be sold and fire those who can’t do the job. I wish now that is sooner than later,
We still losing important mails!!!!!!!!!
SY
Sarkhan Yasharli
Jul 2, 2025
1.0
We had a very upsetting experience at Woburn USPS (462 Washington St) during our baby’s passport application. Yesterday we arrived only 7 minutes late because our 7-month-old baby was not feeling well that morning. But the employee named Abdul was very rude and refused to help us. He didn’t let us explain and spoke in a disrespectful way.
We asked if we could come back without the baby next day, and he again cut us off and didn’t let us finish our question.
Today, we came early to our 9:00 a.m. appointment, but Abdul came late and started calling people only at 9:13. When we asked about the delay, he was again rude.
Thankfully, the supervisor was kind and understanding. He listened to us and apologized for the situation. But Abdul’s attitude stayed the same—cold and unfriendly.
This kind of behavior is really hard for families, especially with a baby. We hope USPS will take this seriously and provide better customer service in the future.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 462 Washington St, Woburn, MA?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available at select locations.
What are the fees for getting a passport photo at this Post Office?
The current fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at the Post Office.
Are PO Boxes at this Post Office accessible after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office directly for specific hours.
What are the operating hours of the United States Postal Service at 462 Washington St?
This Post Office is currently closed all days of the week.
Is the United States Postal Service located near any other post offices in Woburn?
Yes, there is another nearby USPS location named 'US Post Office' which might be convenient for some services.
What nearby places can I visit near the United States Postal Service at 462 Washington St?
You can visit nearby places like Jack Maguire Memorial Banner park for community activities, or shop at My Inspirational Gifts for unique presents.
Are there any legal services close to the United States Postal Service at 462 Washington St?
Yes, nearby legal service providers include Law Office of Kara Fratto, Cushing & Dolan, P.C., and PampaninFoster LLC for various legal needs.