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Brand Certified

United States Postal Service

3.0
(86 reviews)

Business Details

462 Washington St, Woburn, MA
01801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 462 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
462 Washington St, Woburn, MA
01801, United States

Hours

Reviews

3.0
86 reviews
5 stars
39
4 stars
5
3 stars
0
2 stars
3
1 star
39
  • OD
    Oliver D
    Feb 19, 2026
    1.0
    Lazy drivers. We had our cremated cat shipped home to us via USPS. Had sign for delivery set up. We were home literally feet from the front door and never heard a knock or anything. Driver just left a note that 1. Had the wrong postal address on where to pickup, and 2. Didn’t even sign it. Went on a wild goose chase just trying to find where the package ended up. Really garbage, unreliable service.
  • EB
    Evan Bowe
    Jan 20, 2026
    5.0
    I had to ship and expensive item and was nervous about the whole process. Let me tell you, Chris helped me so much and made the process so friendly and stress free. Even when I made a big mistake it was like no problem. I appreciate Chris, this man deserves a raise! Best interaction I’ve ever had with someone working anywhere !
  • MY
    Mohammad Yaaseen
    Dec 13, 2025
    1.0
    Slowest place, long lines
  • MG
    Mira Guirguis
    Oct 17, 2025
    5.0
    People were very very helpful. Did not expect that they go to the extra mile to solve my issue, although they were busy. Did not expect this cooperation. They are alll good stuff the employees and the supervisor
  • SB
    Siddharth Bhoraskar
    Sep 4, 2025
    1.0
    Worst USPS experience ever. Both employees at this location were rude, unprofessional, and came across as borderline racist. I had an appointment at 12:30, was forced to wait 45 minutes while walk-ins were prioritized, and then turned away for “missing documents” that are not required to process the application. At my next appointment, a different employee denied service again—this time claiming we didn’t have a document that we could have been provided in few minutes. This behavior is unacceptable and discriminatory. USPS management needs to address the way customers are treated at this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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