Business Details
About
Shipping Service
RXO is a global freight brokerage company with a large network of independent carriers. We offer a variety of shipping and hauling solutions, including truckload, less-than-truckload, managed transportation, last mile, expedite, and freight forwarding. Our cutting-edge technology platform, RXO Connect™, provides real-time visibility and control over your shipments. With over 100,000 independent carriers and 1.5 million independent trucks across North America, we have the capacity to meet your shipping needs. Over 200 of the Fortune 500 companies trust RXO for logistics solutions. Our mission is to create more efficient, smarter ways for shippers and carriers to move freight. Contact us today to learn more about our services and how we can help you move your freight more efficiently. Find a freight broker near you.
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Reviews
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19 reviews
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- SHStephen HarrisOct 29, 20251.0The worst company ever to deal with. Couple them with LG and you’ll wish you never ordered something. The absolute worst, unprofessional, unorganized company I’ve ever had the displeasure of working with. If I could give negative stars or have a company be forced to not be in business, this is the one.
- BBBrendanSep 2, 20251.0Failed delivery of a ~$1000 delivery. Three weeks later without resolution or clear next steps justifies a one star review.
- JJjohnnyo3367Aug 29, 20251.0No call, no show, now mattress, no sleep
- DPDavid PowellAug 19, 20251.0Incredibly poor service from this company. They were sub-contracted by Peloton to deliver an exercise bike to our address on Hanscom AFB. They did not make the proper coordination to access the military installation either time and thus the bike has yet to be delivered. Instead of prioritizing our delivery for the next day, they continue to move us to the back of the line to the first available opening. It is not the customer's responsibility to ensure the delivery team has the proper identification to acces the base and their continued inability to meet a simple standard is unacceptable.
- JHJennifer HuJun 6, 20251.0If I could give Rxo zero stars, I would. I was supposed to receive a package from Ikea on 6/2, and up until the morning of the delivery, the tracker stated that it would be delivered between the 10AM-2PM window. As the day progressed, the tracker eventually said that I needed to reach out to customer service, so I then spent an hour talking to customer service to learn from Ikea that Rxo never picked up the items from their warehouse despite the items being ready since 5/31. My order got rescheduled to 6/6, and when I woke up to check the tracker that had the newly rescheduled delivery time, it once again says that it needs to be rescheduled. The lack of communication and the fact that I am the one who needs to call and be put on hold every time Rxo messes up the delivery is ridiculously unprofessional.
Frequently Asked Questions About RXO
What services does RXO provide as a freight brokerage company?
RXO offers truckload, less-than-truckload, managed transportation, last mile, expedite, and freight forwarding services through a large network of independent carriers.
How many independent carriers does RXO have access to across North America?
RXO has access to over 100,000 independent carriers and 1.5 million independent trucks across North America.
What technology does RXO use to provide real-time shipment tracking?
RXO uses the RXO Connect™ platform, which provides real-time visibility and control over shipments.
What are the business hours of RXO in Wilmington, MA?
RXO is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is RXO located in Wilmington, MA?
RXO is located at 250 Ballardvale St, Wilmington, MA 01887, United States.
How can customers contact RXO for freight brokerage services?
Customers can contact RXO by calling +1 800-883-4593 or visiting their website at https://rxo.com/.
Are there any pet stores near RXO in Wilmington?
Yes, PetRageous Designs Ltd, a pet store, is located near RXO in Wilmington, which customers can visit for pet supplies before or after their shipping needs.
What industrial suppliers are near RXO that businesses might also find useful?
Nearby industrial suppliers include Markham Metals for metal supplies and Applied Industrial Technologies for industrial equipment and tools, supporting local business needs.
Can customers access printing services near RXO's location?
Yes, there are several printing service providers nearby such as Smyth Companies, Smyth-Boston, and Advanced Imaging for various printing and screen printing needs.
How can the proximity of chemical plants and laboratories near RXO benefit businesses?
The closeness to chemical plants like Posco and laboratories such as Charles River Labs and Symbiotic facilitates efficient logistics and collaboration for businesses requiring specialized industrial and research services.