About

Shipping ServiceXPO Enterprise Services
RXO is a global freight brokerage company with a large network of independent carriers. We offer a variety of shipping and hauling solutions, including truckload, less-than-truckload, managed transportation, last mile, expedite, and freight forwarding. Our cutting-edge technology platform, RXO Connect™, provides real-time visibility and control over your shipments. With over 100,000 independent carriers and 1.5 million independent trucks across North America, we have the capacity to meet your shipping needs. Over 200 of the Fortune 500 companies trust RXO for logistics solutions. Our mission is to create more efficient, smarter ways for shippers and carriers to move freight. Contact us today to learn more about our services and how we can help you move your freight more efficiently. Find a freight broker near you.

Location

RXO
250 Ballardvale St, Wilmington, MA
01887, United States

Hours

Reviews

1.3
23 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
21
  • ZA
    Zack Aaron
    Dec 20, 2025
    1.0
    The numerous one star reviews speaks for itself. Ordered a washer and dryer through Lowe's to be delivered to my mother's. They said they would be there 12:30pm-4:30pm. They showed up at 11am. Against my better judgement, I allowed them to install it instead of myself. They broke the dryer hose and gave me a new one and said they couldn't help me replace it. They then hooked up the washer drain incorrectly and ran the washer, flooding the inside of my mother's wall and into the unit below. I have a claim against Lowe's now. 0/5 stars.
  • JF
    Jasmine Ferrante
    Dec 9, 2025
    1.0
    I would give 0 stars if I could, I am furious with what I had to deal with and no help from customer service at all.
  • AB
    Adam Boise
    Dec 5, 2025
    1.0
    I had ordered a refrigerator through Lowe’s that was to be delivered by this RXO company. It is December in New Hampshire and there is snow. They said that they needed the driveway completely clear of all snow and ice. Mind you, my partner‘s 2 Wheel Drive sedan goes up and down without difficulty. When I question this, the driver said that I should reschedule for the Spring. When I reached out to Lowe’s customer service XPO gave them the runaround and refused to help. If the company that is paying them cannot get customer service, imagine what you receive as a consumer. Avoid this company at all cost.
  • SH
    Stephen Harris
    Oct 29, 2025
    1.0
    The worst company ever to deal with. Couple them with LG and you’ll wish you never ordered something. The absolute worst, unprofessional, unorganized company I’ve ever had the displeasure of working with. If I could give negative stars or have a company be forced to not be in business, this is the one.
  • BB
    Brendan
    Sep 2, 2025
    1.0
    Failed delivery of a ~$1000 delivery. Three weeks later without resolution or clear next steps justifies a one star review.

Frequently Asked Questions About RXO

What services does RXO provide as a freight brokerage company?

RXO offers truckload, less-than-truckload, managed transportation, last mile, expedite, and freight forwarding services through a large network of independent carriers.

How many independent carriers does RXO have access to across North America?

RXO has access to over 100,000 independent carriers and 1.5 million independent trucks across North America.