FedEx Ship Center

3.4
237 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Wilmington, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
10 Cornell Place, Wilmington, MA
01887, United States

Hours

Reviews

3.4
237 reviews
5 stars
113
4 stars
28
3 stars
9
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of the staff, many others reported poor customer service experiences, including unhelpful responses and lack of accountability.

Delivery Issues

Numerous reviews highlighted significant problems with package delivery, including claims of attempted deliveries without actual attempts being made, packages being lost or stolen, and delays in delivery.

Facility Conditions

Several customers expressed dissatisfaction with the overall condition and management of the facility, citing it as disorganized and unprofessional.

Mixed Experiences

There were mixed reviews regarding the efficiency and speed of service, with some customers reporting quick and easy transactions while others faced frustrating delays.
  • MD
    Mark Drobnis
    1 day ago
    5.0
    FedEx is my preferred shipping method. Very reasonable price overnight with FEDEX can be much cheaper USPS
  • BB
    Bob B
    Jan 2, 2026
    5.0
    Great fast service.
  • JG
    Jim Gilligan
    Dec 22, 2025
    5.0
    I went in Monday evening before Christmas in a hurry to ship some tablets for my business to sales agents in OH. Not only was Amalynn (I’m sure I spelt it wrong) and Bill were two of the most helpful agents at any post office, UPS, or fedex I had ever been too. She took it upon herself to help me pack it and ship it, which she did not have to do. Usually I get an attitude at the actual distribution centers but this was bar none the best experience I have ever had, to the point where I’m going to switch my office shipping account from DHL to them. Wilmington Fed ex I’ve been in customer service and sales my entire life, and rarely am I so moved by good service I stop to do this.
  • CL
    Carl Lundquist
    Sep 18, 2025
    1.0
    they couldnt find my phone
  • SC
    Shalamar Carrasquillo
    Sep 7, 2025
    1.0
    Two days in a row they claim they attempted to deliver my 70 pound package. I do NOT work on those two days PLUS I live in a house with 28 other women SOMEBODY is ALWAYS home! No doorbell rang plus we were cooking on the grill both days. NOBODY attempted to deliver the 70 pound package. And the photo uploaded by the driver is blurred out. Intentionally misleading company that the WHOLE reason for being a business or business purpose is DELIVERING of things. Epic failure get in touch with corporate because the managers here DO NOTHING about the blatantly obvious.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Wilmington, MA offer?

FedEx Ship Center in Wilmington offers packing supplies, boxes, and a range of shipping services including FedEx Express, FedEx Ground, FedEx Freight, and international shipping options.

What are the operating hours for the FedEx Ship Center in Wilmington?

The center is open Monday to Friday from 9:00 AM to 8:00 PM and Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays.