The UPS Store

4.7
375 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5209 in Westport offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rt 6 E Bound Coaksett Commons 1/2 Mile W-Rt 177 1 1/2 Mile E Rt88.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
875 State Rd, Westport, MA
02790, United States

Hours

Reviews

4.7
375 reviews
5 stars
335
4 stars
12
3 stars
0
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick and efficient service, often noting minimal wait times and fast processing of returns and shipments.

Store Environment

The store is reported to be clean, well-organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences with Management

While many reviews praise the staff, there are notable complaints regarding the manager's attitude, which has negatively impacted some customers' experiences.
  • SD
    Sandra D
    Jan 5, 2026
    5.0
    I shipped a package to UPS Store in Westport, Massachusetts from my home state of NC over 800 miles away . This package need to be VIP handed to an employee in the area. They were very agreeable to receiving the package and helping to get that package in the correct hands. I am very appreciative and their help was rendered without hesitation.
  • NB
    Nicole Beckum
    Nov 12, 2025
    5.0
    I had a large painting that needed packaged and shipped home to Lousiville KY. This poor clerk had a line out of the door. She stayed so professional and calm and didn’t rush me. The painting arrived to my house two days later and was packaged so carefully and thoughtfully. Thank you SO much!!
  • IT
    Ian Trombly
    Nov 6, 2025
    1.0
    Brought a box with an Amazon return in it. Just needed it taped shut. They wanted to charge me $5 for 1 foot of tape.
  • PH
    Patricia Hebert
    Nov 2, 2025
    5.0
    Great service
  • LR
    Lisa Roderigues
    Sep 17, 2025
    5.0
    Employees at the Westport MA location are ALWAYS polite and helpful!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Westport provide?

The UPS Store #5209 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.