United States Postal Service

2.9
68 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8 W Silver St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8 W Silver St, Westfield, MA
01085, United States

Hours

Reviews

2.9
68 reviews
5 stars
29
4 stars
1
3 stars
5
2 stars
3
1 star
30
  • SS
    Sofiya Shokov
    Nov 7, 2025
    5.0
    Wonderful service with the passport application. Very kind, helpful, and knowledgeable.
  • BB
    Bren
    Aug 29, 2025
    1.0
    Horrible management. Those girls at the front are rude and rarely friendly. They are always whispering and condescending to customers that need a little help or elderly. They must must be paid for their attire because customer service isn’t a service here. Recommend 0 out of 0
  • KL
    Kim Lare
    Jul 9, 2025
    1.0
    this po does not know what is needed for a passport and is now under investigation ....
  • CB
    Cathy B
    Jul 5, 2025
    5.0
    Excellent service and workers
  • SU
    Samantha Unicorn
    Jun 14, 2025
    5.0
    Every post office in the world should have a Ty in it. Every business in the world needs a Ty in it. We try to avoid going to the Post Office as much as possible, but needed to mail a letter with special services. Instead of the usual grouch, we were served by this beaming, smiling man proudly wearing the nametag "Ty" who made us feel like VIPs sending precious gems. Even my daughter left the experience saying, "That man was so nice."

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.