DHL Express Service Point

Reviews

• JP

  Jan-Marie P.

  Nov 17, 2025
  1.0
  Normally I would not post . However this was an extremely unpleasant experience. The direction to the property even through Google maps Was difficult. Once I found the proper building, I had Softly said hello. The associate behind the counter, Michelle Rudely said you’re gonna have to wait I’m helping them. She seemed annoyed with t Mother 10-year-old boy in front of me. The boy was helping his mother translate from English to Spanish. The employee Was also rude to the child. He asked a question” I don’t care do whatever you wanna do” ! So they continued your phone call with another service person on the phone speaking in Spanish. When it came to my turn, I simply said “ Just wanna make sure I’m in the correct location. There are multiple buildings around.” She snapped back and said well that’s fine. Can’t get any bigger ! She had a very angry, annoyed tone. I asked for her name and politely said thank you Michelle. I wished her a happy upcoming holiday season and she still seems very bitter and mad with no response. Needless to say, I will never business ever again with DHL. It’s very Disheartening to see an adult be rude to a child who is doing his best to help his family member With the proper instruction . I asked if they were OK and needed assistance. Maybe I could help them and speak to the lady.. The little boy told me what that happened. I was almost tempted to go back and say, ma’am, there’s no need to be rude towards a child and there’s definitely no need to be rude to any of your guest that are here to pick up your items. On a scale of one to 10 I would give this a zero. I will no longer be doing any type of business with DHL
• RB

  Rick Byrne

  Oct 22, 2025
  5.0
  Super helpful
• EM

  Eliazar mercado

  Oct 8, 2025
  2.0
  I didn't had an issue getting my package but the lady there wasn't polite at all and she was so unprofessional. I rang the bell because no one was there and she out of nowhere started making some weird annoying hand gestures like she was bothered by it. I waited for her a while and she didn't even looked at me. When she came to the window I apologized if I disturbed her and she didn't even answer anything just asked for my ID. I wasn't happy with the service, I hope not to use DHL In The future.
• LH

  Linsey Hurley

  Sep 5, 2025
  1.0
  The DHL. Locations are few and far between,so driving there to deliver an international package is not simple. When I arrived, I was told my package needed a zip code, which my Turkish relatives failed to give me, as zip codes are seldom used in turkey. The problem now is that there is no internet in their office, so I have no access for contacting anyone for help. In the process of all this, I needed to use a bathroom, which again, the office didn’t have. I’ve never shipped anything using DHL, and I hope never to again- NOT A user friendly establishment.
• KC

  kaberi chakma

  Sep 3, 2025
  1.0
  The customer service representative( woman, not sure about name) was extremely rude and unprofessional. I understand you might be tried with your workload but have some compassion what you do. Extremely disappointed. I wish I could rate you zero.

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