United States Postal Service

3.6
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 74 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
74 Elm St, West Springfield, MA
01089, United States

Hours

Reviews

3.6
54 reviews
5 stars
33
4 stars
2
3 stars
0
2 stars
1
1 star
18
  • JJ
    Ju Ju
    Dec 16, 2025
    5.0
    Riley.. she was so helpful OMG. People like this deserve credit for who they are
  • LV
    luis velez
    Nov 17, 2025
    5.0
    Muy bien todo
  • CJ
    Carl Jalal
    Apr 2, 2020
    5.0
    very nice people
  • RR
    Roger
    Nov 17, 2019
    5.0
    Love these people Always friendly.
  • MW
    Mr Walker
    Jun 12, 2018
    1.0
    Horrible wait time

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.